Sales - Sales Representative United Laboratories Employee Review

2.0
25 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Quick Start and quick training.

Cons

You have to pay for samples and won't be reimbursed until you sell a unit of the new product. Terrible commission structure w/ false promises. Doesn't pay enough. Use your personal vehicle. Have to drive all day everyday. No sales team support or setting. Very individual role. Blend of work/life (not well balanced).

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United Laboratories Response
1y
Thank you for your review, at United Laboratories we take reviews seriously. This review reads as though this individual accepted a position agreeing to a large territory and knowing we pay a monthly auto allowance and you use your own vehicle. Complaining that you drive all day when your position is "Outside Sales" is unusual. The pay structure is spelled out before anyone starts, in fact the new hire must sign the commission structure document, it is a strong compensation package, but if someone doesn't care for it, the best thing to do is not accept the position instead of accepting and then complaining. Samples are sent to new sales representatives for free. New reps have a monthly allowance so they may order more samples at no charge. Outsides sales is difficult and not for everyone. Clearly this individual was not cut out for the role. We wish them the best.

Explore other reviews about United Laboratories

5.0
4 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Positive leadership Great products and sales process

Cons

Pay structure could be better

2.0
10 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Unique & Specialized Products: You get to work with industrial and specialty products that aren’t typically found in retail stores, which can be interesting if you enjoy learning about new tools and solutions. Also a good amount of the products work very well. Employee Discounts: Employees receive significant discounts on most products, making them much more affordable compared to retail prices. No Clocking In or Out: There's no traditional clock-in/clock-out system, which provides a level of flexibility in managing your schedule. Decent Starting Pay for Recent Graduates: While the pay isn’t great long-term, it’s ok for someone fresh out of college looking to get sales experience. Autonomy & Independence: Since you’re working in the field, there’s little micromanagement. You have a lot of control over your schedule and how you approach your sales. Potential for Promotion: While the pay increase isn’t drastic, there is still room for advancement within the company. Commission Opportunities: If you perform well in sales, you can earn commissions, which adds to your overall earnings.

Cons

Blurred Work-Life Balance: Even though you have weekends and certain holidays off, the job often feels like you’re always working. To stay ahead, many employees find themselves preparing on Saturdays and Sundays for the upcoming week. While this isn’t technically required, it’s often necessary for success. After-Hours Prep: You have to choose between preparing for the next day after your shift or early the next morning. Either way, you end up working more than anticipated, since you're responsible for your own prospecting, cold calling, and sales strategy without much structured support. Low Starting Pay: The pay is terrible when you first start. While it improves slightly with promotions, the increase isn’t drastic. Lack of Training & Coaching: There’s minimal hands-on teaching, and the sales coaching isn’t very effective. You’ll have to rely heavily on the provided coaching videos. High Mileage on Your Car: The job requires a lot of driving—typically 1.5 to 2.5 hours, sometimes up to 3 hours, just to get to or from a city depending on traffic. Even if you stay within a certain area, you're constantly driving to different locations, which significantly increases mileage, shortens your car’s lifespan, and raises maintenance costs. Car Space & Product Storage: You're required to carry demo products in your car at all times, meaning your trunk will be completely full with little to no room for anything else. Buying Your Own Demo Products: While you get a few demo products for free initially, you’ll eventually have to purchase your own demo supplies, which adds to your expenses. Out-of-Pocket Costs for "Barrier Breakers": These are small giveaways meant to engage customers, but you have to buy them yourself, even though you’re expected to hand them out for free. Lack of Workplace Interaction: You’ll rarely see your coworkers, which can feel isolating. Some may not mind, but others might find it frustrating. It almost seems like the company deliberately keeps employees apart. Management Issues: Management tends to communicate in a passive-aggressive and, at times, disrespectful manner, which can create a negative work environment.

3
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