Pros
Good work like balance. You can go with the flow.
Cons
Since UHG is a big company, the feedback and experience might differ. Therefore it's important to highlight the team I was working for – “Workforce Effectiveness- Industrial Engineering”. The team has been marketed as the name itself. However, in reality, under the current leadership, we cannot even achieve any level of effectiveness within ourselves, let alone help the customers. Most of the leaders are big talkers with almost no action. The leaders can manage to use their big words to create the illusion of success to fool outsiders. But behind closed doors, it’s a totally different story. They are constantly looking for opportunities to drag the other team members down and are proud of themselves being able to point out the smallest grammar error in an email instead of collaborating effectively on things that are remotely close to industrial engineering. And they call it “career development”. The leadership never owns up to mistakes and issues. They constantly throw their hardworking frontline engineers under the bus even in front of clients and blame them for whatever went wrong. There is no useful coaching, guidance or feedback from the leadership and the frontline engineers are doing the same no brain work day in and day out for the past 5 years since the team established. They established strict protocols even for how you should write your email and you are expected to be a robot to follow it from day 1. If you raise concerns, especially against the privileged few in the leadership team, you may get fired citing "culture misfit". It’s very frustrating that it is nearly impossible to get a direct and clear answer to any question you ask. The Director of the team constantly use the phrase "blue collar mentality" and “think big” to avoid all sorts of questions, from how we should work with customers to what new skills the team should adopt. People in this team should not have their own thoughts but blindly follow what they are being told by their leads. Ironically, when engineers do “think big” and try to learn and integrate new technologies such as programming and machine learning to the projects, they get no motivation and directions from the leadership. The same vague answers come out again. Any time when engineers are talking technical topics, it becomes the time when the leaders actually stop talking. There has been no clear vision for the team. In the past few years, the team has deteriorated into a service desk, miles apart from the dream of being an engineering team and making a difference. This has completely ruined the motivation for a lot of workers. As the result of that, people kept leaving the team in the past few years. I can safely say that the only substantial thing engineered by the team in the last one year is this review. The leadership promotes incompetent people who do excellent in the quantity of “speaking up” while the ones who actually work and try are not rewarded with challenging work or better financial benefits. Besides, the team leader also think they are overpaying people when in average the team is at least 20k below the market price. With bad leadership, no motivation and no financial benefits, it’s hard to see any future for this team.
