Great PTO benefits overshadowed by lack of clear strategy and poor culture and division - Anonymous employee Unlock Health Employee Review

1.0
27 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Unlimited PTO and a fair 401K plan.

Cons

Lack of clarity across multiple departments on roles, activity, and how it benefits customers resulting in a total lack of cohesion, loss of productivity, and lack of strategic clarity. Tremendous divide among senior leadership and everyone else -- the "it" people and "not", resulting in a frustrating lack of support, unrealistic expectations, and a poor culture. Territorial hostilities between departments and roles causing needless friction and a blame game. Lack of keeping promises by management. Poor medical benefits. It is not a fun place to work.

Explore other reviews about Unlock Health

5.0
16 Oct 2025
Anonymous intern
Recommend
CEO approval
Business outlook

Pros

Given a lot of responsibility and received strong mentorship

Cons

No immediate thoughts come to mind

1.0
4 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

"Unlimited" PTO, but that's just to avoid paying out earned PTO when they inevitably lay you off or fire you for random reasons

Cons

Leadership clearly doesn't understand how to organize teams and manage people. They say they're a people-centric culture, but everything they do says the opposite. It's clear that this company only values profit above everything else since they're owned by private capital. Also, there is NO diversity in leadership. ZERO. It's all white people and it's clear how favoritism, especially surrounding race, plays a part in their hiring decisions, and who to keep around.

3
See reviews by: Helpful|Rating|Date|All