The pros will never outweigh the cons - Life Event Specialist Unum Employee Review

2.0
22 Nov 2021
Recommend
CEO approval
Business outlook

Pros

Good pay, excellent opportunities for benefits like great insurance

Cons

Kiss your work life balance goodbye. You will be expected to go “above and beyond” and given a workload that is physically impossible to do in 40 hours a week. Regularly will work evenings and weekends. Calls with claimants can be extremely emotional, you will need to tell someone with cancer their disability has been denied because they didn’t get certain forms in soon enough and will have no outlet to discuss these emotionally labor intensive claimants and no time to decompress between calls. For the first year the pay and perks will seem worth it, maybe, but when the burn out sets in you will have no safety net. Regularly to see “stress casualties” of coworkers needing to go on leave for months at a time to do the stress, and their team will need to cover their work which will make the next domino fall.

Explore other reviews about Unum

5.0
7 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits, wonderful coworkers and peers, caring DIRECT leadership, growth opportunities

Cons

Strict in office policy, leadership VP level and higher does not seem as caring, burnout possible, lower end of salary compared to the market

1.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

Pto, good company to work for career wise, good discounts on things+discount for food on site.

Cons

Overworked like crazy, I was hired a few months ago but am already looking for something else, due to the stress and constant feeling of “wow finally i think im starting to get this” all to be reminded when submitting your tasks for mentor review you either did it right or have to redo the whole entire thing from scratch that is if your mentor is even available. Depending on your mentor as well that can really damper your experience and overall understanding. Training could have been done a lot better initially with constant exposure to different task types and different material. For example Medical certifications could have been shown over and over again for us to understand if it’s complete, incomplete and what significant health condition it would be for coding. With other team members also leaving as training ended and senior team members leaving once we got assigned the writing was on the wall. I really wanted to give Unum a shot and really try to see myself here, maybe it’s just the position of leave specialist or maybe all the jobs are the same, still can’t help but wonder if another position would’ve suited me better if they allowed role transfers sooner instead of waiting a minimum full year.

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