Good company - Billing Coordinator Unum Employee Review

4.0
24 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Love the company. Most positions are paid decently. Cheap insurance costs. Decent benefits. Love the hybrid schedule.

Cons

Hate the billing coordinator position. This catch-all department is insane. The expectation is way more than a single employee should have to manage. We're not compensated nearly enough for the amount of responsibility we have. And Unum requires an employee to be in the position for a minimum 18 MONTHS before they can transfer. So if you find your position is not a good fit for you, tough luck. Be prepared to sock it up for a year and a half, and still do well enough to meet your metrics so you're eligible to transfer.

Explore other reviews about Unum

5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Pay, consistent schedule, excellence in work is rewarded.

Cons

Monitored regularly. Pre-determined schedules are followed.

1
1.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

Pto, good company to work for career wise, good discounts on things+discount for food on site.

Cons

Overworked like crazy, I was hired a few months ago but am already looking for something else, due to the stress and constant feeling of “wow finally i think im starting to get this” all to be reminded when submitting your tasks for mentor review you either did it right or have to redo the whole entire thing from scratch that is if your mentor is even available. Depending on your mentor as well that can really damper your experience and overall understanding. Training could have been done a lot better initially with constant exposure to different task types and different material. For example Medical certifications could have been shown over and over again for us to understand if it’s complete, incomplete and what significant health condition it would be for coding. With other team members also leaving as training ended and senior team members leaving once we got assigned the writing was on the wall. I really wanted to give Unum a shot and really try to see myself here, maybe it’s just the position of leave specialist or maybe all the jobs are the same, still can’t help but wonder if another position would’ve suited me better if they allowed role transfers sooner instead of waiting a minimum full year.

1
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