2.0
9 Mar 2024
Former employee, less than 1 year
Lenexa, KS
Recommend
CEO approval
Business outlook
Pros
Supervisors are very supportive and enforce an open door policy with their agents when they have concerns or frustrations.
Cons
The main leaders of the center do not set up an employee friendly environment for agents or supervisors. They feed off micromanagement and unnecessary control. These leaders lack empathy and seem very disconnected from the world.