Does Upper Lake Processing Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Upper Lake Processing Services employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Upper Lake Processing Services. This rating has been stable over the past 12 months.

How satisfied are employees working at Upper Lake Processing Services?

49% of Upper Lake Processing Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upper Lake Processing Services 2.7 out of 5 for work life balance, 2.7 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Upper Lake Processing Services?

Customer Service Representative (4) , Loan Processor (3)

What are the pros of working at Upper Lake Processing Services according to real employee reviews?

"The pay was great." ((in 7 reviews)); "Good money if you get to the sales department." ((in 5 reviews)); "Lots of earning potential here, the bonuses are great and the incentives offered are pretty enticing." ((in 4 reviews))

What are the cons of working at Upper Lake Processing Services according to real employee reviews?

"Awful management awful business no structure no communication." ((in 3 reviews))

Upper Lake Processing Services Reviews

3.2

49% would recommend to a friend

(41 total reviews)

Robert DeForest

52% approve of CEO

32% positive business outlook

Upper Lake Processing Services has an employee rating of 3.2 out of 5 stars, based on 41 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upper Lake Processing Services employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

41 reviews

3.0

18 Aug 2016

Manager of Training and Development

Manager of training and development

Recommend

CEO approval

Business outlook

Pros

Upperlake makes a considerable amount of revenue and they are not afraid to share the wealth. The position they have offer a very competitive salary, good benefits (after 60 days), and overall good people working for them

Cons

The call center leaderships is over worked and under qualified to fulfill their roles and responsibilities. There is no time nor room for development either personal or professional. The focus is all on numbers and not about the people. There is a very dismal outlook on business from leadership and it trickles down to the line level employees.

4.0

6 Apr 2016

Human Resources Assistant

Human resources assistant

Recommend

CEO approval

Business outlook

Pros

This particular position was so flexible and really appreciated by all departments. There was not a huge amount of pressure on this position like many other positions within the company. The Human Resources Manager was fantastic and it was a great team to work with. Great incentives for floor agents. They practically spent $5000/week in gift cards to reward agents and always threw celebratory lunches. Really good to agents however it is a high stress job.

Cons

High turnover rate for agents and management as with most settings similar in nature. The higher up bosses were very quick to give the boot to anyone who was not performing as desired instead of training and shaping them into the manager they would like. High stress for everyone around the building.

Upper Lake Processing Services Response

9y

Thank you so much for the feedback! We work very hard to make Upper Lake a great place to work. We continue to value our employees by doing monthly company lunches, giving great incentives, and trying daily to show our employees how much they mean to us, because without them, we wouldn't be here!

5.0

5 Mar 2015

Great teamwork ... caring culture. Great rewards for goal achievement.

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Good benefits package where employer pays a big portion of costs. Fun, friendly environment. Community service involvement (Harvesters, Orphan Justice League, KC Pet Project). A lot of internal advancement opportunities.

Cons

Could use a few more paid holidays.

Upper Lake Processing Services Response

9y

Thank you so much for the review! We appreciate having you here at Upper Lake!

Viewing 1 - 3 of 41 Reviews