Best company I've ever worked for, culture, income, vision and product - Strategic Account Executive UserTesting Employee Review

5.0
8 Nov 2019
Recommend
CEO approval
Business outlook

Pros

I joined UserZoom about a year ago and have made more money than at any other time in my career, and in an environment that is truly fulfilling, challenging and supportive. The culture is all about incremental improvement and the leadership walks the walk; I've been selling enterprise software / SaaS for well over a decade and this is the most experienced, thoughtful, collaborative sales leadership I've ever had. Every day I improve and expand my ability to partner with clients around compelling and meaningful solutions and strategy, and have the smartest resources on my team to make it all happen. If you're a pro with high expectations and you're looking for a place where you can grow, have fun, and make a ton of money, this is it. Lastly, funny thing about culture... some companies constantly make outward claims about it, like they're hoping it will stick, but very few companies just have it, without feeling like they have to talk about it incessantly. UserZoom is the latter.

Cons

I've been doing this long enough to know that no place is nirvana, but within the spectrum of what's possible and within reality, I honestly don't have any cons worthy of mentioning. I'd be picking nits, and for anyone accomplished enough in their career and ambition to qualify for this company (the people I'm actually talking to here), you won't care about that stuff.

Explore other reviews about UserTesting

5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Best-in-class product Constant innovation Amazing colleagues and collaboration Significant upside in career trajectory

Cons

Primarily remote with some smaller offices located in major cities.

5.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

The people here are genuinely the best part. From day one, you're surrounded by smart, collaborative teammates who want to see each other succeed. Leadership is accessible and clearly invested in the company's direction. You never feel like you're working in the dark. Work-life balance is real, not just something they say in the interview. The remote flexibility is a huge plus and they actually trust you to get your work done. The mission itself is compelling, helping companies build better products through human insight is work you can feel good about.

Cons

Like any company in a growth phase, there's some change fatigue, things shift and you have to be adaptable. Cross-team communication can be inconsistent; sometimes you find out about things later than you'd like. Processes are still maturing in some areas, which can be frustrating if you thrive on structure. That said, these feel like the right problems to have for a company moving this fast.

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