Usertesting provides an atmosphere that allows everyone to contribute, while encouraging personal growth. - Anonymous employee UserTesting Employee Review

5.0
27 Nov 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I enjoy working at Usertesting because the CEO, COO, and CPO are all open to listening to new ideas from anyone within the organization. If the idea sounds good then they will move forward with it. Usertesting also encourages personal growth by providing money for education as part of the benefit package and a library of books to read.

Cons

Growth has caused office space to feel a bit crammed (at least until we move into a new space).

Explore other reviews about UserTesting

5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Best-in-class product Constant innovation Amazing colleagues and collaboration Significant upside in career trajectory

Cons

Primarily remote with some smaller offices located in major cities.

5.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

The people here are genuinely the best part. From day one, you're surrounded by smart, collaborative teammates who want to see each other succeed. Leadership is accessible and clearly invested in the company's direction. You never feel like you're working in the dark. Work-life balance is real, not just something they say in the interview. The remote flexibility is a huge plus and they actually trust you to get your work done. The mission itself is compelling, helping companies build better products through human insight is work you can feel good about.

Cons

Like any company in a growth phase, there's some change fatigue, things shift and you have to be adaptable. Cross-team communication can be inconsistent; sometimes you find out about things later than you'd like. Processes are still maturing in some areas, which can be frustrating if you thrive on structure. That said, these feel like the right problems to have for a company moving this fast.

See reviews by: Helpful|Rating|Date|All