A great company with incredibly talented people! - Anonymous employee UserTesting Employee Review

5.0
30 Dec 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Top to bottom, this is an absolutely fantastic company to work for. It's really impressive how great a job the management team has done of finding people who fit the culture and blend well with the current employees. More than anything else, the folks at UserTesting do a great job of empowering you to play to your strengths. I've worked at companies where middle managers try to force processes on people and stifle creativity. At UserTesting, if you have a good idea that can help the company grow, everyone around you will do what they can to help you make it happen.

Cons

I think as the company starts to grow more rapidly, it will be important to figure out ways to retain many of the talented people who are helping to grow it.

Explore other reviews about UserTesting

5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Best-in-class product Constant innovation Amazing colleagues and collaboration Significant upside in career trajectory

Cons

Primarily remote with some smaller offices located in major cities.

5.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

The people here are genuinely the best part. From day one, you're surrounded by smart, collaborative teammates who want to see each other succeed. Leadership is accessible and clearly invested in the company's direction. You never feel like you're working in the dark. Work-life balance is real, not just something they say in the interview. The remote flexibility is a huge plus and they actually trust you to get your work done. The mission itself is compelling, helping companies build better products through human insight is work you can feel good about.

Cons

Like any company in a growth phase, there's some change fatigue, things shift and you have to be adaptable. Cross-team communication can be inconsistent; sometimes you find out about things later than you'd like. Processes are still maturing in some areas, which can be frustrating if you thrive on structure. That said, these feel like the right problems to have for a company moving this fast.

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