Pros
- Great company that is on the rise - Everyone loves our product and customer service. - Amazing co-workers. Many of us are workaholics. - Our engineers and designers are cool and truly nice people. - We don't waste our money on fancy stuff, as management is looking long term. - Senior management is smart and has a great long-term vision for our enterprise services.
Cons
- Nepotism. Sometimes it feels like a family business. At UserTesting, it certainly doesn't hurt to be old friends with the executives or related to them. - Like most tech companies, UserTesting lacks diversity, especially in management. 6 in 7 executives are white men. - Non-engineers are paid on the low-end, particularly our UX Research Team. - Could be better communication between Sales, Product, and Client-facing teams. The company is taking strides to work on this as a whole. - Like most tech companies, need more engineers. Hoping we can bring on more engineers to keep up with the huge demand for our web & mobile user research platform. - Our offices are cramped, and we're all spread out in different offices within a complex.