So thankful to be here - Anonymous employee UserTesting Employee Review

5.0
30 Mar 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-The people are genuinely kind and supportive -The pay/benefits are incredibly competitive, great perks too -Great product that is actually interesting -The leadership, from what I've seen/experienced, consists of some of the most ethical businesspeople out there -Great company mission & values that are present in everything we do -Plenty of room to grow - management genuinely wants to help you get where you want to be -Awesome ERGs

Cons

Not necessarily a con, but we're growing rapidly and so change is inevitable. If you're not keen to a dynamic workplace/workflow, UT might not be a good fit for you. Also, work-life balance can be a challenge (typical for any quota-bearing role) - however, in my case, this is 99.99% self-imposed.

Explore other reviews about UserTesting

5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Best-in-class product Constant innovation Amazing colleagues and collaboration Significant upside in career trajectory

Cons

Primarily remote with some smaller offices located in major cities.

5.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

The people here are genuinely the best part. From day one, you're surrounded by smart, collaborative teammates who want to see each other succeed. Leadership is accessible and clearly invested in the company's direction. You never feel like you're working in the dark. Work-life balance is real, not just something they say in the interview. The remote flexibility is a huge plus and they actually trust you to get your work done. The mission itself is compelling, helping companies build better products through human insight is work you can feel good about.

Cons

Like any company in a growth phase, there's some change fatigue, things shift and you have to be adaptable. Cross-team communication can be inconsistent; sometimes you find out about things later than you'd like. Processes are still maturing in some areas, which can be frustrating if you thrive on structure. That said, these feel like the right problems to have for a company moving this fast.

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