Friendly, Happy Place to Work - Anonymous employee UserTesting Employee Review

5.0
10 July 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I love how positive and accommodating the team at UserTesting is. I feel like my manager and the executive team are great at asking for feedback and ideas and reacting quickly when there is something they can fix. I also feel like as a whole UserTesting is great at listening to customers and designing around their needs. I feel like I am working at a company who's vision and goals are important. I like the fact that we get to help a lot of big-name clients improve the usability of their apps and websites.

Cons

I sometimes feel like we are pretty resource-contained. There are some ideas that never get worked on because we don't have enough engineers.

Explore other reviews about UserTesting

5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Best-in-class product Constant innovation Amazing colleagues and collaboration Significant upside in career trajectory

Cons

Primarily remote with some smaller offices located in major cities.

5.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

The people here are genuinely the best part. From day one, you're surrounded by smart, collaborative teammates who want to see each other succeed. Leadership is accessible and clearly invested in the company's direction. You never feel like you're working in the dark. Work-life balance is real, not just something they say in the interview. The remote flexibility is a huge plus and they actually trust you to get your work done. The mission itself is compelling, helping companies build better products through human insight is work you can feel good about.

Cons

Like any company in a growth phase, there's some change fatigue, things shift and you have to be adaptable. Cross-team communication can be inconsistent; sometimes you find out about things later than you'd like. Processes are still maturing in some areas, which can be frustrating if you thrive on structure. That said, these feel like the right problems to have for a company moving this fast.

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