Terrible Tactics - Product Support UserTesting Employee Review

2.0
15 Oct 2024
Recommend
CEO approval
Business outlook

Pros

So they took me on -- laid me off 1 month before the annual raise and level up -- highest performer in my role -- kept the severely underperforming new hire -- re-opened the position in a different country -- the re-opened same position in my country couple months later -- interviewed me for same role and said no -- then they laid off a bunch of their directors and many other people in the company. -- i basically joined just as the CEO was making his exit and selling company in a merger agreement.

Cons

i mentioned them in above section

Explore other reviews about UserTesting

5.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

Really easy to get paid and find gigs

Cons

Screeners can be tough sometimes

4.0
12 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-- Leadership transparency about what we're doing and why we're doing it; and how we are working through current market instability/uncertainty. -- Compensation & Benefits package is the best I've ever had in the past 3 decades.

Cons

-- Our sales team is failing us -- Still(!) working through the tech debt of the Userzoom merger

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