Burnout City - Sales Representative VITAS Healthcare Employee Review

2.0
13 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Some autonomy. You control your territory. Good training. If you hit goal, you have the opportunity to go to a leadership trip.

Cons

*the bonus structure is trash and they consistently try to find new ways out of paying their employees. *You can either be a hospital rep or a Facility rep but they discourage programs to have a rep be both. This does not help reps with their continuity of accounts and referral sources. *Upper management wants you to communicate with them but will never communicate to you. *Likes to reward you with pizza parties, gift cards, etc. Would rather get $$$ *Reps are not allowed to "close" the deal, it is dependent on the clinical team, i.g. admission nurses, with no sales background. *offer a great training program that is very extensive and stressful, do not get paid more after completing it. *Corporate is in Florida, where they are 1 of maybe 5 other hospice companies, they make their entire structure over the Florida team, which does not help the Midwest/CA teams. In Texas, there are over 300 other hospice companies you compete with., So when you do make a leadership trip, it is 98% Florida team. *Clinical team and Sales team do not communicate. *Managers are required to ridealong with you 4x a month. *Micromanagement *Upper Management will stress you out, about hitting your "reach & frequency" they manage this through a CRM. As a sales rep, you are required to notate every single call, just like you would if you were a nurse/clinical team. *You are not allowed to speak to families about hospice, only the clinical team. *Nurse shortage = clinical failures, which will hurt your accounts, but you cannot do anything about it. *PAY. Other companies pay reps, $10k-20k more. *You are required to keep your work phone on you at ALL TIMES.

Explore other reviews about VITAS Healthcare

5.0
30 June 2026
Recommend
CEO approval
Business outlook

Pros

Very friendly and helpful colleagues. I came to this company with very little experience and all of my colleagues helped and educated me with all things hospice care. I got promoted 4 months after being hired as a clerk into a secretary job. Best job I've ever have.

Cons

None that I can think of.

4.0
29 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great organization structure. significant opportunity to growth for lateral and/or vertical transition. Great compensation for all disciplines if done right, a great work life balance

Cons

Initial hiring, orientation is relatively slow may be even boring process. organization values people too much and believes in helping growth of individual so much so that some time slackers are able to survive longer then they should. which can cause loss of motivation for highly driven team members. the way I would survive if I am motivated for the cause is do what is right for you and your patients, apart from that just wait for the right time. Biggest pain point is EMR. this organization is slow to the game but the organization is building and perfecting home built EMR product to have maximum flexibility. currently going through growing pains.

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