After merger, company has changed for the worse - Anonymous employee Velera Employee Review

2.0
10 Sept 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Historically, I have enjoyed working a Co-op despite company restructures and growing pains. The culture has always been a strong reason for me to stay as well as the ability to be involved in programs that allow cross-departmental collaboration. There is pride in how people here work to provide for customers, and encouraging the credit union mission is a good goal to strive towards. The growing DEI programs are also encouraging.

Cons

The merger has been a nightmare and actions the company has taken have only made it worse, for legacy Co-op employees especially. Not only has there been a strong preference for keeping on legacy PSCU employees, the merger itself has left individual contributors in the lurch for MONTHS, some of us not having a manager to report to at all as they decide how to reorganize, and worried about our job security the whole time. For companies that say they value DEI, equity has never been important in company decisions. Existing company programs have ground to a halt, business decisions have been postponed indefinitely, and teams have struggled to merge with no clear directives. Currently, there is little room for growth career-wise and benefits are weak at best. I am not confident in the future direction of the company and their ability to retain employees.

Explore other reviews about Velera

5.0
5 Aug 2025
Recommend
CEO approval
Business outlook

Pros

great company to work for

Cons

the lack of pay increases

1.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

*Work from home *Daily Pay Option

Cons

Micromanaging is horrible here. There's not much we can do for a lot of CUs and some members are not aware of that so we get cussed out or yelled at. Training does not get you ready for Production. Your work/life balance here is almost nonexistent. They don't have enough agents working to handle the call volume. The pay is not really worth the stress you deal with working here.

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