3.0
27 May 2024
Current employee, more than 3 years
Atlanta, GA
Recommend
CEO approval
Business outlook
Pros
Verizon has some great benefits form PTO to paid holidays, Dental, Mental, and physical wellness. Tuition assistance. Shared company stock values.
Cons
The workload is intense and you aren't supported well. Leadership operates from sales and profits will there are many processes that need update. Performance metrics are fair but the workload between case management and call volume is overwhelming and produces burnout quickly. Training is also lacks severely. Expect to learn on your own.