Stay Away from Best Union/Now Vivia Ticket -find something worth your time!! - Anonymous employee Vivaticket Employee Review

1.0
21 Jan 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Benefits were good -Travel is fun - Some team members are fun to work with

Cons

--The software is garbage and has a lot of stability issues -Development is mostly done in overseas and that group is the worse to work with cause they do not care about customer satisfaction and pump out what they think is best and get mad when a paying client wants something else. - Senior management is the worse, they are all hands off and until a client is in a crisis situation then they want to jump in and attempt to save the day. Not proactive at all. - Reactive work environment that leads to drama and fights between internal teams and departments -Employees are not held account for their actions in the work environment its all about favoritism -Below Market Salaries

Explore other reviews about Vivaticket

5.0
14 July 2025
Recommend
CEO approval
Business outlook

Pros

Global Exposure: Collaborated with international clients and venues, gaining insight into large-scale ticketing operations across entertainment, sports, theme parks, and cultural institutions. Innovative Solutions: Contributed to the delivery of cutting-edge ticketing platforms, helping clients transition to cloud-based, omnichannel, and mobile-first solutions. Cross-Functional Collaboration: Worked closely with development, sales, and implementation teams to tailor solutions to client needs, enhancing system adoption and customer satisfaction. Process Optimization: Helped streamline ticketing workflows and improve client operational efficiency through custom integrations, automation, and data-driven enhancements.

Cons

Limited Internal Communication Flow: At times, cross-departmental communication can be fragmented, leading to minor delays.

4.0
29 Sept 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Friendly co-workers Clients all over the world Collaboration with other offices

Cons

Different time zones On call weekends sometimes

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