Friendly people, great working environment - excellent if you don't have other jobs/academic commitments - Customer Service Assistant Waitrose Employee Review

4.0
28 Sept 2016
Recommend
CEO approval
Business outlook

Pros

Friendly colleagues, good pay, easy to pick up overtime, under 18s especially well looked after by line managers, training is thorough, generous breaks and holiday allowance, very positive working environment

Cons

Lack of flexibility with the rota - not always ideal for a student as hours are set in stone every week and aren't very accommodating for exams/deadlines - students would be better off with more casual bar/restaurant work

Explore other reviews about Waitrose

5.0
28 Aug 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits are very worth it

Cons

I was scared when there were thieves

4.0
2 July 2026
Recommend
CEO approval
Business outlook

Pros

Flexible for young students coming back from university

Cons

Wish washy management, and lack of communication

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