Lack of people scheduled properly equals poor customer service. - Customer Service Supervisor Walmart Employee Review

3.0
16 Sept 2008
Recommend
CEO approval
Business outlook

Pros

It is close to home and a 10% discount on your purchases. I like the other employees that i work with as they all try to work together to get the job done. They have always worked my personal schedule around my work days as long as you give them ample notice.

Cons

Never enough employees schedule at the right times to handle customer needs. Store Management will not say hello to employees when walking by them in an aisle at least at my location. Communication seems to be and issue from store management and the constantly changing polices and procedures on different issues throughout the store confuse the employees.

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5.0
2 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Job that pays the bills

Cons

Job that is hard and tiring

5.0
2 June 2015
Recommend
CEO approval
Business outlook

Pros

Advancement opportunities, great at developing skills, great place to learn a skill and grow your resume, or grow with the company.

Cons

Understaffing issues negatively affects all parts of their business. However, Walmart has increased their minimum hourly rate with hopes to attract more committed employees, and retain better employees.

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Walmart Response
4y
Thank you so very much for this review and advice. We value this and will be sharing with our leadership teams.
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