Pros
Focused on new technology. Most of Revenue supports Premji Foundation for charitable causes in India
Cons
Don't apply if you are not from India. Culture is very India centric. Very command and control based with most decisions made in India. Cost driven - very cheap. Decisions take forever particularly if they involve spending any money. They build most of their operational applications internally by cobbling together code that doesn't work. Internal helpdesk is a disaster since they won't spend the money to support employees. CRM is a based on Microsoft Dynamics and is designed more to measure and babysit the sales team rather than manage the business. The CRM is the absolute worst CRM because of all the unnecessary workflows and mandatory fields. The incentive plan is designed to avoid paying people by having crazy hurdle rates and obscene level of complexity. Ombudsperson program is non functional. Local Indian Manager was abusive and threatening and after more than a year of complaints by multiple people, company did nothing to resolve. Meetings after midnight and before 6am are common and expected. They claim to be ethical but they aren't.