Depressing job - Anonymous employee Xelix Employee Review

2.0
30 June 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The wider team at Xelix were friendly, some colleagues were always friendly and helpful when asked. You are definitely surrounded by bright people with lots of ideas. I also thought that weekly roundups were a good idea and a good way to see what was working and what wasn't. Teams are always happy to work with one another, and couldn't critique the values of the company as a whole.

Cons

The sales team however, felt different. There was definitely favoritism in the way that some employees would get more help than others. Not enough help from management throughout my time at the company. Recognition of achievement or for anything done well was few and far between, never received shout outs when others would for similar achievements made. Anything brought up in 1:1 meetings wasn't really addressed except if it was just based on your targets that you had to reach, not if it was something that you required for development. Did not have enough time to learn about the industry you are selling into or even what the platform is before you have to sell it, this poses issues when difficult questions are asked. There were also times where promising conversations were had with clients and you arranged for a follow-up call on the phone and not a meeting, to learn more if they were busy or needed to jump off, this was viewed as a failure. I have an example where a senior member of staff met a client I had a good conversation with two days later at a conference and did not want to initially give credit for a demo they had booked in, even though they knew Xelix because of my outreach. I had planned to call them another day when they had a chance to digest the information. I didn't think this was supporting junior members of staff who are learning sales and have spent hours working the account and prospecting the people. I was only given this lead back when emails sent were ignored, so I had to call them and get them back on which I did. Due to what I have described I felt disgruntled in the role and expressed this to management who said they would support me and work on it with me. After having annual leave and I came back in on the Monday to be told I was being let go. The previous month I was very close to reaching target and had no concern expressed in a 1:1 meeting the week before this happened. Other members of the team hadn't reached target either and are still there now. It felt unfair at the time because I was honest that I was struggling, instead of talking it through I was abruptly told I had to leave. It was a shame as I worked very hard in this role to just feel depressed going into work and like I hadn't achieved anything, even though I had some big deals for the company proposed, it was not acknowledged.

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Xelix Response
2y
Thank you for sharing your feedback. As a company we put a lot of effort into creating a great culture for our team - we will take your comments on board and do better going forward.

Explore other reviews about Xelix

5.0
22 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Can't believe how lucky I am - it is an absolute privilege to work here.

Cons

Office could be more central with better transport links

5.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

The first thing I noticed when joining Xelix is that everyone is intelligent, driven and proud of their work. It's a cool company with a great product. Everyone at Xelix is genuinely a good person. You could ask anyone for help and they would go out of their way to assist I enjoy the social aspect of Xelix, it's been good to meet people from various departments through post work football/beers

Cons

There is a high performance culture, so it can be stressful - but the support network is there for you to achieve

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