Please Listen to People's Negative Experiences - Anonymous employee Xyngular Employee Review

1.0
19 Mar 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Incentivized personal growth, fun outside of work activities. Anything outside of the call center, I would recommend.

Cons

The management in Member Service needs sensitivity training and ethical training. I feel that they are insensitive, degrading, and do not meet the requirements that Xyngular has for its department leaders. If you are looking for a good call center job, I would not recommend this one.

avatar
Xyngular Response
6y
We are sorry to hear about your experience and I thank you for showing the core value of #courage to share your feedback. Your feedback helps Xyngular become a better place to work. We have been investing heavily in our manager training over the past year, but will continue to work on training to ensure that management at Xyngular allows employees to thrive and do the best work. Also, I apologize that you have not seen action on previous feedback that you've given, but I ensure that the HR team does take each piece of feedback given seriously. We investigate the feedback provided and escalate it either to the individual anonymously or management to take action. However, we can always improve our process! Thank you again for sharing your feedback with us.

Explore other reviews about Xyngular

5.0
11 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Great work life balance overall

Cons

Inconsistent but you get what you put in

2.0
10 July 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good pay and benefits overall

Cons

Since the hiring of the new CEO and bringing back other new “leadership”, the company has seen a sharp decline in sales and culture. Pushing out some great leaders with amazing skills and experience and replacing them with nobody or people with no team management skills or capabilities for the roles. What used to be a great place to work is now a nightmare. Constantly shifting goal posts and deadlines. Teams forced to put in massive amounts of overtime and all-nighters with little to no thanks. Their new strategy for marketing is copy what looks pretty from other company’s websites and media and hope it works. (Spoiler alert it hasn’t) Instead of giving any sort of real feedback and direction it’s always “I don’t like it”. They’re panicking because of massively dropping sales numbers and hoping to solve it with constant and confusing promos for their distributors.

See reviews by: Helpful|Rating|Date|All