Most horrible experience of my entire life. Do not work here. - Account Executive Yelp Employee Review

1.0
22 June 2021
Recommend
CEO approval
Business outlook

Pros

Absolutely no pros to working at Yelp

Cons

-management is awful. They micro manage every single thing you do every minute of the day. Do not care about the quality/outcome of the calls, just the metrics -the whole company is running a scam. All of the managers/reps that did well end up being part of the pyramid scheme. They have you lie to customers on the phone just so you make a sale. Do not value the hardworking/honest reps just the ones that will do anything it takes to get a sale. -horrible base pay and even the commission/bonus structure is a scam. Horrified with the entire experience.

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Yelp Response
4y
Thank you for sharing your feedback with us. We're deeply sorry that your time at Yelp didn't quite go as expected. The managers at Yelp focus on each individual on their team to make sure they have the skills and confidence needed to be successful in their roles. As a result, our management style is hands-on, and we can understand how this may feel like micro-management. Our goal is to give as much support as possible to our sales team while they learn new sales skills and practice new tactics. This kind of management sometimes includes things like barging calls to assist with closing deals or managers having team check-ins multiple times per day to ensure everyone is on-track to achieve their goals. Additionally, we strive to offer world-class benefits to our employees and focus on total compensation. This includes stock incentives, cash bonuses, 401k matching, and employer-paid insurance to name a few. All told, our compensation package is based on what our employees value most - total rewards. We'll be sure to consider your feedback moving forward so that we can keep making Yelp a great place to work.

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5.0
22 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Nice people. Good perks and colleagues treat you with respect

Cons

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2.0
21 June 2026
Recommend
CEO approval
Business outlook

Pros

Lots of communication with management - depending on the manager of course.

Cons

Being an AE at a company like Yelp is not easy. You have to have the work ethic and the ability to be able and willing to cold call, be hung up on, say the same things over and over again.

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