Misleading - Anonymous employee Yelp Employee Review

3.0
26 Jan 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work life balance Medical is affordable

Cons

Let’s start by saying the salary is low. Even for selling veterans. The amount of pressure out into you for a cold calling job is insane. The titles they put in their hiring ads is off. When someone sees an ad that says “inside sales” it’s easy for anyone who has sales experience to assume that they would be working with warm leads. But EVERYTHING is cold calling. It’s easy to be stressed out constantly about the numbers. Extremely micromanaged Trainings are all rushed KPIs are stressed so much that it has causes stress

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Yelp Response
1y
Thank you for sharing your feedback with us. We understand that the Account Executive role can be challenging. During our interview process, we go to great lengths to set expectations about what can be expected in the role and what the day-to-day looks like for an Account Executive. We want to make sure that everyone who comes onboard has a solid understanding of the highs and lows a career in sales can bring. In addition, our management style at Yelp is very hands-on, and to some this may feel like micro-management. Our goal is to give ample support for our sales team while they learn new sales skills and practice new tactics. This sometimes includes things like barging calls to assist with closing deals or managers having team check-ins multiple times per day to ensure everyone is on-track to achieve their goals. We know this approach is not for everyone, but we've created a successful and supportive environment through this strategy. We know that sales may not be the path for everyone, but we're thankful for your efforts and contributions. We wish you the best of luck in your next role!

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Cons

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5.0
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Pros

Excellent training, supportive team culture, and strong opportunities for professional growth. Yelp provides a fast-paced environment where employees can develop valuable sales, communication, and relationship-building skills. Leadership is encouraging, and top performers are recognized and rewarded.

Cons

The role can be challenging for those who are not comfortable with sales or working toward performance goals, but the training and support provided help employees succeed.

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