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      Zendesk

      Engaged employer

      Zendesk reviews

      Strong culture and smart leadership, but marketing struggles - Software Engineer Zendesk Employee Review

      5.0
      25 Apr 2026
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Better than it looks from the outside. Good culture, pivoting hard into AI. Leadership knows what it is doing. Private at the right time while the world is on fire

      Cons

      Terrible at marketing. Uncertain when the IPO will happen

      Explore other reviews about Zendesk

      5.0
      4 May 2026
      Principal senior strategic account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Great culture, good work life balance, excellent team mates, Everyone is focused on extremely bright solutions-oriented collaboration.

      Cons

      Many systems to learn, but this is true for any large company.

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