Much better options out there - don’t waste your time - Anonymous employee Zepz Employee Review

1.0
3 Aug 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible working is a benefit

Cons

Pay Senior management Unclear on business direction, strategy or goals Changing goalposts when it comes to mid and annual reviews When you leave, give you no evidence on final remittance and underpay

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Zepz Response
2y
Hey! Thank you for taking the time to share your feedback about your experience working with us. We truly value the insights of our employees, past or present, and your comments give us the opportunity to keep improving. We're happy to know that you found our flexible working options to be beneficial. We believe that giving flexibility is essential for a great work environment and supporting the unique needs of all of our employees. It's concerning to hear about the issues you've outlined, and we would like to address them. If there are any specific concerns about pay or interactions with senior management, we would really appreciate the opportunity to discuss these matters directly with you. Fairness is core to what we do, and we want to ensure that any misunderstandings are clarified. We know that clear communication around the company's direction and goals is vital for alignment and success. We are continually working on ways to ensure that all employees have a clear understanding of our vision and how their roles contribute to achieving that vision. This, for example, can be seen now with the rise of our AMA (Ask Me Anything) sessions. Regular and transparent evaluations are an essential part of our commitment to growth and development. If you felt that the goals shifted unfairly during your mid and annual reviews, we want to learn more so that we can prevent similar issues in the future. Finally, it is our policy to provide full and accurate remuneration. If there was an error or miscommunication with your final payment, please contact our People team as soon as possible, and we will work straight away to resolve this. Your experience and concerns are essential to us, and we are committed to making the necessary improvements. We invite you to reach out to us directly so that we can discuss your specific experiences in more detail and take appropriate action. Thank you again for your feedback, your hard work at Zepz and we wish you all the best!

Explore other reviews about Zepz

5.0
16 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Zepz is a mission-driven company with an engaging, dynamic workplace. There is a strong focus on speed and innovation, using modern technology to stay agile and quickly deliver competitive products. The fast pace suits people who thrive in a constantly changing environment. The company expects high performance but trusts employees with ownership to drive meaningful results. Executive leadership has successfully guided the company through some challenging times, making necessary decisions to focus on providing the best products for customers.

Cons

While a remote-first culture offers flexibility and autonomy, the distributed nature of the teams can sometimes lead to challenges in real-time collaboration, requiring a strong emphasis on proactive, asynchronous communication and organization.

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Zepz Response
4mo
Thanks for taking the time to leave a review, it's great to hear your feedback.
4.0
13 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Zepz is an environment where you are given the stage to drive meaningful, global impact if you have the grit to own it. My own journey here has been one of constant evolution spanning multiple roles within the People Team. During my tenure, the culture has matured significantly, moving from a "merger" phase into a unified, high-performing fintech with clear "Next-Gen Commitments": Outcomes, Velocity, and Integrity. Zepz is unapologetically high-performing, and for those who are curious, resilient, and cognitively agile, the professional fulfillment is immense. Pros: - Mission with Heart: Everything we build is centered on empowering cross-border communities and celebrating the impact migrants have on global prosperity. - Growth & Discovery: It’s an "adventure" environment where you can sharpen your skills on big, "sticky" problems that actually transform the working environment. - Performance Pays: There is a real commitment to ensuring that getting performance right pays dividends for our people, with a rewards strategy that differentiates impact. - Remote-First Flexibility: We focus on objectives and outcomes rather than desk time. But, expect to be held accountable for your outcomes, or lack thereof.

Cons

Cons / Reality Check: Not for Everyone: If you prefer a slow pace or highly prescriptive roles, you will struggle. Self-motivation and a "bias to action" are non-negotiable. Velocity is High: The pace is relentless. The ability to self manage and maintain a high level of personal accountability is an absolute requirement. Constant Evolution: You have to be comfortable with change and ambiguity. Expect to routinely operate with less than ideal information and/or time.

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Zepz Response
4mo
Thank you for sharing such a detailed and inspiring review of your journey at Zepz. We are delighted to hear that you have experienced an environment where you are given the stage to drive meaningful, global impact and that your own tenure, particularly within the People Team, has been one of constant evolution spanning multiple roles. This level of personal and professional growth is exactly what we strive to offer our talent. We appreciate your recognition of our cultural maturation from a "merger" phase into a unified, high-performing fintech anchored by our clear "Next-Gen Commitments": Outcomes, Velocity, and Integrity. We are, as you noted, unapologetically high-performing, and it is incredibly rewarding to know that those who are curious, resilient, and cognitively agile find the professional fulfillment here to be immense. Thank you for your dedication and for encapsulating what makes Zepz such a unique and rewarding place to work. We wish you continued success in your evolving career here.
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