Zepz Reviews

The work environment is the definition of toxic. People are laid off every month. This includes critical and well-respected experts who are an endangered species, with no clear reason or explanation other than "business reasons". Absolutely no effort is made to retain or develop talent. They just hire back another batch when they think they need more people and do it over again. When you can't figure something out because people are too new bring in the consultants who are the partial experts because they've been called in so often to complete 50% of the work before deciding they are too expensive. The turnover situation is so bad there is almost nobody there that has any decent understanding of many of their critical systems. Good luck if you need something fixed in a timely manner, or if you are new and looking for help to get up to speed. Nobody feels they have job security or is happy. Despite this senior management is completely oblivious of the extremely risky situation they are in. They consider everything a top priority and set wildly unrealistic timelines that are laughed at as absurd by all who know better but weren't consulted. Despite high turnover at the senior level as well the same issues persist and are not getting any better. If you don't understand the branding Zepz = Worldremit (Toxic). Sendwave, which seemingly was once a nice place to work, is in the final stages of being devoured and destroyed ask everything becomes Zepz. The benefits are not great and getting worse.

- Extremely low trust org - Very poor leadership and management - Poor product - Questionable ethics and customer data protection Zepz is a terrific case study of what NOT to do in business. There is significant turnover at all levels (including CFOs, and CEOs), there is extremely low trust across the org, and there is ample quiet-quitting. The People and Operations orgs are especially poorly performing. The integration of the two brands was executed as if it were the first time the Chief People Officer had ever done it; and the Operations org is structured in a way that does not make sense nor support the initiatives that so desperately need to get done. If you're constantly restructuring and creating new "strategic" plans, and don't have the discipline to ride them out (probably because they weren't solid to begin with), you are doomed to stay in a cycle of going back to the drawing board and being unproductive all while wasting money and losing morale. If you are new in your career it would be especially dangerous to join the company as you will pick up bad habits, and not be setup for success at another company. If you are more senior in your career, you will most likely live in a cycle of frustration and disbelief as you see how things are done at Zepz. Initially the company was trying to IPO but it appears that can't happen because the product is poor, leadership is misguided, and other companies simply deliver a better service. If you have no other options, sure, join the company, but if you can find anything else, that would be a better decision. If a company whose mission is to send money for people doesn't actually know where that money is every step of the way...we have a problem.