Great team and culture, but CEO/founder sucks. - Anonymous employee Zerocater Employee Review

2.0
19 June 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people are awesome and you get great perks, like delicious food and cooking class credit.

Cons

Pay is below market for most positions, especially sales. Few career advancement opportunities. CEO would rather hire someone from outside than promote from within. To say that the CEO is a terrible manager would be an understatement. He alternates between micromanaging and talking to no one/doing nothing for long stretches of time. Product vision and improvements are nonexistent unless he gets worried about a competitor, in which case he'll hastily and poorly copy what they're doing. For all these reasons, morale is very low and turnover is extremely high.

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Zerocater Response
4y
Thank you for your feedback. I'm sorry you didn't have a great experience during your time here. We continuously look for ways to enhance employee satisfaction and will take your feedback into account as we strive to improve on these points.

Explore other reviews about Zerocater

5.0
5 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Pays well for work done Great coworkers Understanding management Everyone is very nice Great work-life balance

Cons

Honestly the only con is that all sites are different so it really depends on how the employees at the site you're assigned to are

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Zerocater Response
6d
Thank you so much for the 5-star review and for your hard work as an On-Site Specialist! We are thrilled to hear that you enjoy working with your teammates, find management supportive, and experience a great work-life balance. Your point about every client site being different is spot on and navigating those unique environments requires a lot of flexibility and strong communication. It takes a great attitude to walk into different company cultures every day and deliver a seamless experience, and we truly appreciate you representing Zerocater so well. Thanks for being a vital part of our team!
1.0
21 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

*Opportunities to collaborate with talented colleagues and cross-functional teams. *Ability to drive meaningful client impact, contributing to repeat business and successful projects. *Exposure to strategic projects that develop professional skills and problem-solving.

Cons

*Management sometimes set unclear expectations, which could make priorities and goals difficult to navigate. *Communication from leadership could be more transparent and consistent, especially regarding performance feedback. *Feedback was not always delivered directly or in real time. In some instances, discussions about performance were handled by higher-level managers rather than the manager directly involved, which made it challenging to address concerns proactively.

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