Weak leadership has ruined a rising star in Silicon Valley - Field Sales Zuora Employee Review

1.0
20 Apr 2016
Recommend
CEO approval
Business outlook

Pros

Aligned to a market shift (in theory) Better product than most competitors in a relatively differentiated segment Trendy colors and sayings like "happy business" make you feel excited about the possibilities

Cons

Poor alignment between vision for RBM and actual product capabilities. The company is continually fooling itself into thinking it has created an entire segment - this is NOT the next salesforce Lack of strategic or emotional intelligence across leadership team, which is short-sighted and reactive in terms of deal strategy and overall business planning Deployed the same broken GTM model this year as last with fancy new names..same leaders who have failed to fix orgs like sales dev for 2 years are allowed to run the same playbook they already tried in the past Toxic culture in sales org due to majority of people being misled when recruited and missing quota - scapegoating, poaching, and general negativity Lack of genuine company culture - forced attempts to "have fun together" are pathetically depressing Poor career path definition, and comp structure weighted to rewarding leadership regardless of their performance. Tenure and exec relationships insulate incapable leaders who continue to rise despite failure Continually extending (and seemingly infinite) path to IPO Weak partnership strategy, esp related to GSI's and salesforce (despite executive team's pedigree)

Explore other reviews about Zuora

5.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work and great people

Cons

None for now with my current tenure

5.0
12 Sept 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I love working at Zuora! The energy here is always exciting, and my colleagues make the environment fun and engaging. Since going private, there’s been noticeable acceleration across the company, which makes getting things done much easier and more rewarding. Most people bring a great attitude to their work, and leadership does a fantastic job of incentivizing hard work with competitive pay. On top of that, the projects I’m involved in are both challenging and genuinely interesting—it’s a place where I feel motivated and valued every day.

Cons

There have definitely been some challenges, including layoffs and the reality of long hours and hard work. Not everyone seems equally energized, and while most leaders are excellent, a few could be stronger. Global resourcing also creates hurdles—although the teams across regions are highly skilled, time zone differences can make collaboration and execution more difficult at times.

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