Minimum wage - No pay increases either - English Teacher goFLUENT Employee Review

2.0
13 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Flexible hours, choose your schedule, and work online. Great students from around the world, offering a culturally enriching experience.

Cons

Unrealistic, impossible-to-achieve bonuses. Poor communication. Unpaid report writing for every single lesson. Spying on lessons. No pay increase—ever. Micromanagement. Undervalued and underappreciated. Welcome to the McDonald's of the English teaching world.

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goFLUENT Response
1y
Thank you for sharing your thoughts. It’s great to hear that you value the flexibility and the opportunity to connect with learners worldwide—that’s a unique and enriching aspect of teaching online with goFLUENT. Regarding the concerns you've raised, we’d like to offer some insights: - Bonus Program: we’re pleased to share that more trainers are successfully achieving bonuses, thanks to program adjustments and ongoing support. Our aim is to ensure these incentives remain both realistic and motivating. - Communication: our Managers strive to be accessible and responsive, offering guidance and assistance whenever needed. If there’s a specific instance where communication fell short, we encourage you to share it with us so we can address it directly. - Lesson Report Writing: the reports are an integral part of the lesson experience and can often be completed during the session, ensuring trainers are compensated for their time. - Lesson Observations: we don’t "spy" on lessons but rather observe selectively to identify areas where we can offer targeted support and resources to help Trainers succeed and get them a higher pay. - Compensation and Support: while pay increases may not always be direct, we’ve invested heavily in resources like incentive programs with monetary benefits and technology upgrades to enhance your experience and increase earning potential. We’re committed to making continuous improvements and ensuring that our trainers feel supported, valued, and empowered in their roles, and we are happy to see more and more success stories among our pool of Trainers!

Explore other reviews about goFLUENT

5.0
17 Sept 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You meet many interesting people around the world. The people who work for the company are friendly and helpful.

Cons

It's a fast-paced environment and can get very busy but that's not always a bad thing because it's never boring.

5
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goFLUENT Response
3y
Thank you for your feedback. Indeed goFLUENT is a fast-paced company. There is no time to be bored. We are glad you like it and that you enjoy the friendly and supportive environment. We wish you much satisfaction in your position.
1.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

For a side hustle, maybe.

Cons

Toxic work environment, rules on the fly, no respect, arbitrary, shenanigans for not paying, changing payment methods in detriment of the trainers, negative work environment, completely unmotivating, never appreciate all the clients that appreciate a trainer, and politicize the teaching methodology to spread environmentalism and pro-big tech agenda ideals.

2
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goFLUENT Response
1mo
This review raises a number of serious accusations, and we feel it's important to respond to them directly. Suggestions that the company engages in "shenanigans" to avoid paying trainers, advances political agendas or dismisses people for being honest simply do not reflect reality. Transparency is one of our core values, and payment structures, incentives, and policies are communicated very clearly. We also reject the suggestion that trainers are not respected. Trainers are at the centre of what we do, and respectful, professional communication is something we expect from everyone in the organisation. While your overall view is clearly very negative, spending more than eight years with the company suggests there were aspects of the role that continued to work for you over a very long period of time. We wish you the best going forward.
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