Terrible senior leadership is crippling this company; hideously overworked and underpaid - Anonymous employee numa Employee Review

1.0
11 July 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Ability to work remotely, nice colleagues to commiserate with

Cons

-Employees are grossly overworked and in some departments it is expected of you to be working well into the late evening hours (I overheard my manager say the reason to pass on a qualified candidate was that the candidate seemed traditional and would expect work to end at 6, as opposed to 4-6 hours later than that like the rest of us) -Not only are employees not valued nor invested in (forget about ever getting a raise here or developing a plan to advance your career), but I saw colleagues from 3 different departments illegally fired in my time there (somehow it makes more sense to pay settlements to people the company sees as unproductive to go away than to reward those who are doing good work) -Senior management prefers to focus on making Numa look like trendy and successful by sinking incredible amounts of money into "sexy" rebranding and millions into acquiring competitors rather than investing in better softwares and processes to improve the necessary operational parts of the business (and also the quality of life of the people doing those jobs) - reckless and unsustainable -From day one you will be on your own to figure things out because there is no onboarding to speak of and everyone around you is so overworked you will struggle to get help; the company is fully remote but does not have the processes/documentation/communication structures in place to support this so you will feel especially lost -Employees have either been there for over 2 years and have settled into the broken system/don't notice it anymore or have been there for 2 months and are naively thinking it will eventually get better -Entire departments are collapsing and there is a good chance you will be hired to do a job that was previously done by 2 people (but don't expect double pay!) -Do not think that you can make any impactful changes here, Numa is fundamentally broken and will take you down with it

Explore other reviews about numa

5.0
30 Nov 2023
Recommend
CEO approval
Business outlook

Pros

- Strong company culture where your ideas matter and make a direct impact on the outcomes of the company - Approachable leadership that cares about the success and development of each individual - Ability to work and collaborate cross vertically with individuals who are equally passionate about what we do and what we are trying to achieve as a company

Cons

- With any startup you wear a lot of hats and don't have just one job. You need to be a passionate, self starter if you want to see professional growth

3.0
25 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Great Product and good growth mindset for the company.

Cons

Poor training and leadership in certain departments.

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numa Response
5mo
Thank you for sharing your feedback. We’re glad to hear you appreciate Numa’s product and growth mindset. We are committed to supporting our teams and continuously working to ensure employees have the guidance, resources, and support they need to succeed. We remain dedicated to doing our best as the company grows. Best, The Numa Team
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