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Epiphany Search

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Epiphany Search Reviews

3.3

54% would recommend to a friend

(53 total reviews)
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Tom Salmon

75% approve of CEO

45% positive business outlook

Epiphany Search has an employee rating of 3.3 out of 5 stars, based on 53 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

53 reviews
3.0
5 Nov 2015

At a crossroads

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The history and legacy of the Epiphany brand resonates in the industry, and as such, we are able to work with some of the biggest businesses in the country. This also allows us access to great industry events, insights, and unique opportunity for personal career enrichment. That's about it, however...

Cons

The past decade of Epiphany has been incredible. We had great leadership and were able to break the boundaries of digital marketing, setting us head and shoulders above the rest. We were delivering a quality of work that other agencies could only dream of doing. The past 12-18 months, however, has seen this nosedive... After being acquired, changes in senior management occurring and grandiose promises of growth made, the agency has come totally unraveled. Today; No one in senior management ever leads by example. There is no ambition or excitement anymore. There is no apparent direction for the business. There is no more evolvement or innovation happening. There is a horrible clique working environment where most teams keep themselves to themselves. The rampant blame culture between departments is toxic. Some of the new hires have been utterly terrible and totally unsuitable to carry out their roles. And, ultimately, no one seems to care anymore - not like they used to anyway, it's now just a 9-5 job for most, the culture and family feel is long since gone. And this makes me terribly sad. Epiphany used to mean so much to me. I used to be proud to work here. I used to buy orange moleskin notebooks as I was proud to stay on brand at all times, and I'd always go out of my way in my own time to contribute to industry sites to spread the Epiphany name, but this has all now but left me. Transparency of certain decisions and actions made by the board and the new owners of late is non-existent, and in my opinion many of these decisions have been catastrophic, if not idiotic. As a result, staff old and new, are leaving in droves. Someone needs to grab Epiphany by the horns and wrestle it back to what it was. I don't know who the person to do this is however, as I don't have a great deal of faith in the new leadership at all.

1.0
17 June 2015

A truly terrible place to work

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

If you like orange, you're going to like the office, there is a lot of orange. Great car park, room for lots of cars and few pot holes. Nice office. Lots of progression opportunities due to excessive levels of hierarchy and high staff churn. Lots of after work socialising.

Cons

A truly terrible place to work. The only aim of the company seems to be lining the pockets of the senior management and board of directors by ripping off clients, delivering zero value and creating a sweatshop style production environment, where unachievable targets result in staff morale that is non existent and the churn of staff means there's almost no point getting to know any one. This place is ran by a mix of egotistical, border-line psychopaths and managers of such low intelligence, it's remarkable they even remember the way to the office. I'm fairly certain my manager was unable to spell her own name. A terrible, "cliquey" workplace environment exists, where unless you're friends with the right people, your career is going nowhere fast. Advancement through hard work and merit is an alien concept here. Saying that, there is a lot of "advancement" of sorts. In what I can only assume is an attempt to stop staff from leaving, there are about 20 layers of management, all with silly made up titles, that you can be made when you do try to leave, or if you are especially good friends with your manager. Okay, 20 is an exaggeration, but in my team of 16 people, there were 8 layers of seniority. That seems like a lot. And none had a title that explained what they did, or made any sense. The work churned out for clients is of such low quality, the relationships with clients is almost as bad as that of the staff. If anyone was ever to look into exactly where their money was spent, I think the term "fraud" and "daylight robbery" would likely be used. Luckily though, the ever ready team of sales people are ready to line up fresh victims, erm I mean clients, to replace the ones that inevitably leave, as soon as they can. In an industry known for it's "snake oil salesmen", Epiphany truly is the worst offender. If only Epiphany spent as much time and effort working on its own clients campaigns as it does on its own clever advertising, sales and branding, it would likely be very good. Unfortunately it does not. Constant bickering and a blame culture between internal departments and terrible management and lack of vision at a senior level means that change and innovation is impossible to achieve, in an industry where change and innovation are everything. Epiphany are still implementing an approach to digital marketing that at best, is 5 years out of date, and worst was never in date. It is however an approach that they can sell and make money out of, so why change, is the attitude. Don't let the bean bags, pool table and exposed brick walls fool you - this is a truly terrible place to work for, and with.

2.0
28 Nov 2017

Scratch away at the surface

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Brilliant people CEO has his ideas in the right place and right direction CEO talks about the culture the way it needs to be

Cons

No overtime pay (made to feel like you should work overtime) CEOs visions never get put into action (culture wise) No training/structured management Very cliquey at senior levels Will overwork juniors Managers that have got there through friendly promotions not merit/skill level

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Glassdoor has 53 Epiphany Search reviews submitted anonymously by Epiphany Search employees. Read employee reviews and ratings on Glassdoor to decide if Epiphany Search is right for you.