FJA-US Reviews

3.0

50% would recommend to a friend

(55 total reviews)

Marc Dutton

63% approve of CEO

55% positive business outlook

FJA-US has an employee rating of 3.0 out of 5 stars, based on 55 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FJA-US employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

55 reviews
1.0
3 July 2018
Recommend
CEO approval
Business outlook

Pros

One positive thing is that I met some very competent and nice people here.

Cons

Bottom line: I deeply regret taking a job here and so did all of the people who were willing to confide in me. There's a technical priesthood -style culture at this company that interferes with their ability to build quality code, update their archaic software development processes, or deal effectively with their substantial technical debt. For example, unit testing is optional and, consequently, the risk that a defect will get into production is much higher. I saw several experienced developers who tried, like I did, to nudge them in the right direction. But, the response was frequently open hostility. They very quickly, like everyone else, learned to just keep quiet. They also claim to be practicing Agile but their software development and managerial style seemed more like old-school waterfall with a good dose of fascism to me. I experienced classic Dilbert moments like spending 30 minutes being pressured me to reduce my 1 hour task estimate. What they really appeared to want was my commitment to have it done by their estimate. That was a template I observed several times: pressure to reduce your estimates, insist on commitment, and then browbeat you when it's not done by the artificially compressed deadline. If you're an inexperienced developer straight out of college, it's likely you're going to find this place leaves a very bad taste in your mouth. Especially, if you stay there very long and then move on to a more professional software development organization that implements current software development practices. If you're an experienced developer who is used to operating in an Agile environment, you are probably going to regret taking the job. BTW, I was told in my interview that they were interested in transforming. But, once I started, I realized it was the opposite.

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FJA-US Response
7y
Thank you for taking such time to review FJA and how we can improve. Yes, it can be a challenge in a rapidly growing organization with a global parent company to ensure that changes happen at a pace that appeases all people, particularly those who have worked here for less than 90 days. We are optimistic, though, that our current position in the market place, ability to scale, and ever open-mindedness towards new ideas will help drive our product, people and culture. We are astonished at the choice of words used to reflect working at/with FJA. We wholeheartedly believe in our open door policy to address concerns of this magnitude. If you are a current employee, we have not been made aware of these concerns internally, and our Leadership Team welcomes a conversation with you. If you are a former employee, we regret that we were never made aware of these accusations prior to your departure. Reporting concerns like yours are extremely beneficial to determine validity, and further supports an environment for resolution. FJA is committed to providing a workplace that supports equality, openness and opportunities for all. We appreciate you relaying your concerns, and want to assure you that we have already begun evaluating them for validity. We do understand that fit is not always the case for everyone and that is fine too. If you are a current employee, we look forward to a conversation with you, and if former, we wish you the best in your future endeavors.
1.0
4 June 2019

Glad I’m gone.

Recommend
CEO approval
Business outlook

Pros

Coffee, made me write at least 5 words.

Cons

Not many positive things, turnover rate is pretty bad.

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FJA-US Response
7y
Upon review of our employment records, no former team member fits the reviewer's provided profile information as a BA in NY who worked with us less than a year. Additionally, this review seems to mimic that of content provided in a review on 03/31/19. Taking the above into consideration, FJA questions the validity and intention of both reviews. If this individual is willing to come forth, we are happy to have a productive, fact based and professional conversation on what we can do to improve the employee experience at FJA: hrteam@fja.com. Otherwise, we are unable to fully understand this content and address concerns accordingly.
2.0
20 July 2018
Recommend
CEO approval
Business outlook

Pros

There is quite a bit of talent here. Most employees want to grow and there are a few really awesome people here

Cons

Absolutely no growth opportunities- A lot of employees have talent and are eager to grow. However, FJA doesn't have the time/resources to help their employees grow which leads to high turnover. Most people have to go to other companies if they want to move up. In my personal experience, I was told there weren't resources to help develop my career but if I went somewhere else and grew and came back that would be a good option. Don't expect to grow in your career here. Extreme lack of appreciation - Those with talent that end up staying at FJA are fully taken advantage of. They are expected to meet unrealistic deadlines that are set by upper management and given all the blame if those expectations aren't met. There is no appreciation that comes from upper management except a generic "Thank you" to the "whole FJA team" once a year maybe. No appreciation from managers results in unsatisfied and drained employees. Unprofessionalism- This company has a big problem which has been brought to HR and management's attention multiple times. Cursing at peers, yelling, bullying, gossip, and other forms of harassment happen at all levels among all "groups" of employees. It is also unclear when these instances should be reported/ it doesn't help much when they are reported. Unprofessionalism has become the norm at FJA. No relationship with upper management- One of the benefits of working for a small company is supposed to be that upper management has relationships with majority of employees. However, this is not the case at FJA. The CEO and CIO have relationships with a couple of employees and don't go past the primary introduction with the others. Don't expect to get a hello from the leaders unless you are one of the favorites.

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FJA-US Response
7y
Thank you for taking time to comment on your experience with FJA. As an industry-leading software development company, our product is our people and we truly value the feedback we receive from current and former employees. Although you did not work for us very long, we am sorry your experience did not live up to our goal of providing all employees with a challenging, rewarding, and engaging work environment. We have experienced rapid growth as we continue to expand our global presence and understand our fast-paced environment is not the right fit for everyone. As part of our employee engagement efforts, FJA maintains an open door policy so we can timely respond to process improvement ideas and/or employee concerns. We also maintain a Peer to Peer Rewards Program to motivate and support employee engagement. Your feedback will be incorporated into our continuous improvement process so we can learn from your experience and improve communication. We believe that our current position in the market place, ability to scale, and encouragement of new ideas will continue to drive our product and, most importantly, our people.
Viewing 1 - 3 of 55 Reviews

Glassdoor has 56 FJA-US reviews submitted anonymously by FJA-US employees. Read employee reviews and ratings on Glassdoor to decide if FJA-US is right for you.