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Fidelity Services Group

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Fidelity Services Group Reviews

2.9

41% would recommend to a friend

(20 total reviews)

48% positive business outlook

Fidelity Services Group has an employee rating of 2.9 out of 5 stars, based on 20 company reviews on Glassdoor which indicates that most employees have an average working experience there.

Reviews by job title

20 reviews
1.0
23 Feb 2023
Recommend
CEO approval
Business outlook

Pros

Working from home. Benefits are good (not to be confused with salary)

Cons

Overworking our role. Have added fixed income to our plates without warning the role completely changed, very little increase in pay. Unrealistic expectations in numbers. This place has been an absolute disappointment. Took away the tax bonus that once helped us feel better about nonstop queues. It seems like they are adding extra knowing that we are on a brink of recession without options to move elsewhere. When looking for roles internally, the roles want you to have lots and lots of conversations with other team leaders and to shadow people. The time taken to do this is challenging and will effect your numbers for your current role. Fidelity overworks and underpays their employees. At first, morale seemed like it was managed super well. Now they do not seem to really care. Fidelity works within archaic mindsets, if this is not changed they will not remain an industry leader. New roles seem to be white male dominated as well-the decision makers. Someone needs to start keeping a better eye on that.

3.0
29 Jan 2024

Fairness

Recommend
CEO approval
Business outlook

Pros

Well known company, good quality service, and reliable

Cons

Benefits of contributions and recognition

Viewing 1 - 3 of 20 Reviews

Glassdoor has 25 Fidelity Services Group reviews submitted anonymously by Fidelity Services Group employees. Read employee reviews and ratings on Glassdoor to decide if Fidelity Services Group is right for you.