Does Five Star Institute pay their employees well?

According to anonymously submitted Glassdoor reviews, Five Star Institute employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Five Star Institute. This rating has been stable over the past 12 months.

How satisfied are employees working at Five Star Institute?

40% of Five Star Institute employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Five Star Institute 2.3 out of 5 for work life balance, 2.6 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Five Star Institute?

Sales (7) , Sales Associate (4) , Customer Service (2) , Director (2) , Manager (2)

What are the pros of working at Five Star Institute according to real employee reviews?

"The people are awesome and support you along the way." ((in 5 reviews)); "Decently priced benefits" ((in 3 reviews))

What are the cons of working at Five Star Institute according to real employee reviews?

"Frequent changes due to the CEO's absence from the office, and inability to decide on what he really wants done." ((in 5 reviews)); "Unstable work environment." ((in 3 reviews))

Five Star Institute Reviews

2.6

40% would recommend to a friend

(68 total reviews)

Jonathan Hughes

32% approve of CEO

37% positive business outlook

Five Star Institute has an employee rating of 2.6 out of 5 stars, based on 68 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Five Star Institute employee rating is 30% below average for employers within the Media and communication industry (3.7 stars).

Reviews by job title

68 reviews

5.0

22 July 2025

Loved my time at Five Star

Customer service

Recommend

CEO approval

Business outlook

Pros

I genuinely appreciate this team so much. The people here are smart, supportive, and just fun to work with. Leadership is strong and encouraging and the flexibility has been such a gift. I was truly sad when circumstances made me need to leave but I will always be grateful for the time I spent here and the relationships I built. If you are looking for a place where the people are kind, the work is meaningful, and you are supported to grow, this is it.

Cons

Honestly not many. Like any fast paced environment things can move quickly and priorities shift but that is also what makes it exciting.

4.0

19 June 2023

Good leadership

Marketing director

Recommend

CEO approval

Business outlook

Pros

The leadership allows for flexibility and channel ownership

Cons

Missing some key Operations and HR roles to keep other department heads in their lanes.

1.0

25 Jan 2023

Changed for the worse

Director

Recommend

CEO approval

Business outlook

Pros

Was a fun, challenging, and creative environment until change of ownership.

Cons

Egos, power struggles, and politics created a toxic environment.

Viewing 1 - 3 of 68 Reviews