Pros
CEO - Good Leadership starts at the top. The CEO leads from the front and is very approachable. Always in the office and has an open door policy. Very Technical and willing to dive into problems on the fly. The rest of the management team is also friendly and willing to take escalations and work through problems. Overall the culture and collaborative environment was my favorite part of working there. Lots of fun organized events outside of work.
Cons
No real cons, Just know what you are getting into when working at an MSP. You need to be ready to juggle multiple clients, projects and, priorities. You will also need to document and account for your time and keep accurate records in the ticketing system. This is a requirement at any MSP. Go West was no different and less strict than some MSPs in this area. Some clients can be changeling to work with.