Does HMSHost pay their employees well?

According to anonymously submitted Glassdoor reviews, HMSHost employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at HMSHost. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at HMSHost?

30% of HMSHost employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HMSHost 2.4 out of 5 for work life balance, 2.3 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at HMSHost?

Barista (297) , Cashier (77) , Manager (77) , Bartender (74) , Shift Supervisor (70) , Server (58) , Server/Bartender (51) , Supervisor (45) , Assistant Manager (43) , Cashier/Barista (35) , Line Cook (35) , Shift Manager (32) , Server/Waiter (31) , Starbucks-Barista (31) , Cook (29)

What are the pros of working at HMSHost according to real employee reviews?

"Good pay and if you’re lucky the associates aren’t as bad as other unions have." ((in 173 reviews)); "There are good benefits and they pay Well.. but it's not a company you want stay with for a long time" ((in 128 reviews)); "Great people and it is a huge global company that could offer growth across the globe." ((in 87 reviews)); "Free food that's it!! Nothing Else and I mean nothing Else" ((in 68 reviews)); "Good money and you never work more than 40 hours" ((in 66 reviews))

What are the cons of working at HMSHost according to real employee reviews?

"Poor management and extremely understaffed" ((in 325 reviews)); "Many of the managers have worked while sick with Covid and were still handling food." ((in 117 reviews)); "No training provided" ((in 56 reviews)); "The hours are long and If someone calls in sick they make you work their shift." ((in 56 reviews)); "All of higher management are full of excuses and play favoritism." ((in 43 reviews))

What are employees saying about HMSHost redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HMSHost redundancy and their outlook for job security at HMSHost in 2026.

HMSHost Reviews

2.7

30% would recommend to a friend

(2,391 total reviews)

Steve Johnson

31% approve of CEO

25% positive business outlook

Ratings by category

3.2

Diversity and inclusion

2.9

Compensation and benefits

2.6

Career opportunities

2.4

Work/Life balance

2.3

Culture and values

2.2

Senior management

HMSHost has an employee rating of 2.7 out of 5 stars, based on 2,391 company reviews on Glassdoor which indicates that most employees have an average working experience there. The HMSHost employee rating is 27% below average for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

2K reviews

4.0

21 Jan 2020

Very good

First cook

Recommend

CEO approval

Business outlook

Pros

Friendly environment Career opportunities flexible hours Team work Unionized

Cons

cutting hours no appreciation favoritisms allowing call in sick with 15 mins notice

4.0

8 Apr 2015

Bright future...HMSHost is the top leader in a competitive industry

Clerical/office support

Recommend

CEO approval

Business outlook

Pros

Fantastic opportunities for growth & development (both personally and professionally), great people, good benefits although too pricey, vacation/sick time is okay, flexible, offers tuition reimbursement (hard to find these days), free meals, opportunities to travel. If you put in the time, follow policy & procedure, get involved, work hard, are passionate, believe and stand behind what the organization stands for it is & can be a great place to work! F&B is a tough industry to be in!

Cons

Politics, too much emphasis on bottom line (yes it Host a for-profit organization), low level/ skilled management due to low compensation, we need to get better management on the field, too reactivate when should be more proactive, too many major projects roll out at once causing them to be ineffective or to fail, pay should be more competitive, more incentive programs needed for both exempt & non exempt employees, work/ life balance could improve.

2.0

9 Feb 2015

An okay company to work for but management sucks

Barista

Recommend

CEO approval

Business outlook

Pros

weekly pay pays higher than most companies insurance; 401k; paid vacation/holidays free lunch allowance each shift

Cons

the management for this company freaky sucks. they don't try to work with your schedule, even if you call in sick and bring a doctors note it still counts against you which can cause you to get a write up! managers talk bad about some employees. might as well forget your life because you cant have one working for this company!

Viewing 1 - 3 of 2,391 Reviews

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Ratings by category

Reviews by job title

Very good

Bright future...HMSHost is the top leader in a competitive industry

An okay company to work for but management sucks

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