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Haley Marketing

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Haley Marketing Reviews

3.8

68% would recommend to a friend

(24 total reviews)
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David Searns

79% approve of CEO

57% positive business outlook

Haley Marketing has an employee rating of 3.8 out of 5 stars, based on 24 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Haley Marketing employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

24 reviews
1.0
11 July 2018

Cheap company with egomaniacs running the show

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Casual dress code, nice coworkers

Cons

They are always looking for ways to cut corners, and they churn out mass-produced everything while telling clients that they are the best and the brightest. Originality is not encouraged. They think because they let people drink at the office that they are cool. Managed by a married couple that fights in front of the employees. Bosses make fun of employees behind their backs.

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Haley Marketing Response
7y
To the author of this review, thank you for taking the time to provide us with feedback about your experience working at Haley Marketing. This may seem suprising, but we truly appreciate your comments. As the owners of the company, we’ve worked to create a culture that is very different from what you outlined, and your review made us step back and evaluate how we run our business. Please note that after seeing your review, we shared it with everyone in the company during our most recent Monday Morning Team Meeting. We find it hard to reconcile how we can be so incredibly far apart in what we intend Haley Marketing to be, verses what you describe. So we asked our team to provide candid feedback, good or bad, to either corroborate or challenge your comments. We also looked at our management practices. We pride ourselves on hiring superstars and encouraging innovation, as well as finding ways to drive out cost and deliver greater value to our clients. Our company’s core values are about being smart, innovative, fun, and the best in the world at what we do. Through our Innovations Days, FedEx Days, and input from our team, we are constantly trying to make our products, services and operating processes more efficient and effective, so we can fulfill our mission of making world-class marketing more affordable for our clients. We also try to live by The Rule of Threes – ensuring that any decision we make is good for the employee, the client and Haley Marketing. While no one can be perfect, we go to great lengths to deliver a high return on investment for our clients, while ensuring our team is constantly learning, pushing their skills and furthering their career goals. We’ve very proud of the fact that most of the people who come to Haley Marketing stay for a long, long time. As the owners of this company, we strongly value the relationships we have with the people on our team, and we take great pride in celebrating the successes and achievements of the people who are part of our Haley Marketing family. We do wish you would have provided this feedback directly, or at least had signed your name so we could have learned more about your experience. If you are open to talking with us about your experience, please call us at 1.888.696.2900 or email either of us directly. Again, thank you for taking the time to provide your review, and we wish you all the best in your future endeavors. Victoria Kenward, COO & David Searns, CEO
2.0
28 May 2022

Toxic Productivity Culture

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote work Friendly coworkers Decent pay and benefits Profit sharing bonuses

Cons

This is a company of perfectionists with unrealistic goals. Be prepared to get burned out. It's common for some roles to be required to work 50-60 hours per week or more, while management claims they only require 40 hours, and only pays for 40 hours. Turnover is high, which worsens the burnout for remaining employees. Management seems defensive and avoids taking true responsibility for their role in this. They blame their failures on external factors like the pandemic or their "growth". But at the end of the day, they consistently chose to prioritize profits over people.

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Haley Marketing Response
4y
Normally, when I see a negative review of Haley Marketing anywhere it really bothers me. As Co-CEO, I take our responsibility to our team members and clients very seriously. A bad review indicates that we failed someone. While I hate seeing anything less than 5-stars, I know that we’re not perfect, and feedback is exceptionally valuable…even when it is hard to hear. But this review caused me to have a different reaction. What do you do when the information shared about your company is complete fiction? Do you deny the accusations? Confront the accuser? Ignore the review? So what am I talking about? This review states that it’s “common for some roles to be required to work 50-60 hours per week or more,” and that we only pay for 40. That’s a big accusation. Here’s the reality: we never ask people to work more than 40 hours. Quite the contrary. Our team members are required to complete 125 hours of client work each month, that’s about 31 hours out of 40 each week. The remaining time is for meetings, training, team-builders, and all the other stuff that’s not direct client work. And all of our team members are paid on salaries, not hourly. So how do we know we’re not asking people to work 50+ hours a week? We actually track this stuff! We know exactly how much time everyone works, and we review each team member's overall workload every month. But that’s not all. Every team member also has a quarterly review (we call these 555s) with his or her supervisor where we talk about job performance and capacity to do the work assigned. If anything gets out of balance, we find ways to make adjustments. If you’re reading this response to the review, thanks for taking your time to learn more about us. I’m sorry you’re having to discern fact from fiction. As mentioned, were not perfect. But we are always trying to improve. If you are interested in working for Haley Marketing, the best thing you can do is talk with our team members. We’re happy to have you speak with anyone on our team, at any time, about what it’s really like to be part of Team Haley.
1.0
4 May 2022

Out of Touch Leadership

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The coworkers are top notch

Cons

This company is far behind the 8-ball in terms of marketing technology and best practices. The products and services are not up to 2022 standards and as stuck in the past as the clients are. Leadership spends more of their time doing personal retreats than trying to improve their company. Clients are difficult to please, and no backup is given to us when clients are being difficult or out of line. Also very cliquey - if you aren’t in with the right people, you’ll be talked about behind your back. This company was great when I started, but it really needs to get up to speed with the marketing world and rebuild the team bonds that were once in place rather than the siloed place it has become. One final thing: very sales focused. Even if your role is not sales, you’re pressured - expected - to be making sales rather than being able to focus on what you were hired to do.

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Haley Marketing Response
4y
As Co-CEO of Haley Marketing, this review hit me very hard. This is a second review that illustrates the challenges we had in 2021 due to our growth. Are our products, services, and technology out of date? No, but I understand the perspective. There are things we do (and don’t do) based on who our clients are and what they need. Our mission is to make world-class marketing easy and affordable for small to midsize businesses, which means that we (and our clients) have to make choices about what they can do and can afford to do. As a company, one of our core values is to provide share-worthy service. At no point in our company’s history have we ever asked non-salespeople to sell, but we absolutely expect team members in client-facing roles to consult with their clients and provide great advice. That’s core to our service process, and while so much of the world today is electronic communication, we ask our people to get on the phone and talk with their clients at least once a month. Not to sell, but consult…to provide advice on the best marketing strategies and help our clients get the best value out of the services they purchased. To our former teammate, I am truly sorry that you saw the company culture falter as we grew and we dealt with the pandemic and transition to fully remote. Our biggest failure has been in communication, and I will own that one. There was not enough that I did to ensure that you and everyone at Haley Marketing were aware of all that was going on behind the scenes as we worked to balance growth, product development, implementation of EOS, and a new leadership team. We recognize that we need to do more to support our internal culture now that we are fully remote. Since you have left, others have stepped up to help address the issues you raised. They are actively working with our leadership team to strengthen our teams, enhance our products, and improve the culture. Thank you for your feedback and we encourage all of our current and future team members to continue to share ways we can improve!
Viewing 1 - 3 of 24 Reviews

Glassdoor has 31 Haley Marketing reviews submitted anonymously by Haley Marketing employees. Read employee reviews and ratings on Glassdoor to decide if Haley Marketing is right for you.