Great for a high school job... If you are socially inept and can't think for yourself then this could be a great career.
Pros
There are some very friendly regular customers who treat the employees like family. The employee discount of 10% is nice because then you are only paying slightly more than any other grocery store.
Cons
The level of social derelicts that "run" the departments is astounding. For a customer service based industry, it seems that the brothers have started to lose sight of what customer service actually means. They should be thankful that there is a cult following for their store and small select group of dedicated employees that actually adhere to the standards that Heinens was built upon. Most managers are never present on the floor and operate behind a closed door. The level of discord amongst the regular employees is rampant and it is a shame because with decent leadership I believe that the company would flourish. Work/Life balance is non-existent. You work all hours of the day and you only find out your schedule the Friday before the next week. Wanna make plans? Good luck! Schedules are often changed after they are posted too.