Intuit Reviews

Updated 22 Jan 2021

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4.4
87%
Recommend to a Friend
92%
Approve of CEO
Intuit CEO Sasan Goodarzi
Sasan Goodarzi
833 Ratings
Pros
  • "A strong work ethic pervades the organization combined with a healthy respect for a good work life balance(in 951 reviews)

  • "There are lots of great benefits(in 468 reviews)

Cons
More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. Featured Review
    Helpful (1)

    "Customer Driven and People Focused"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Success in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Intuit full-time for less than a year

    Pros

    People first culture that's inclusive and fun. Fast moving company that leads with the customer problem with a thoughtful approach to customer driven innovations. Supportive people around you who share common and complimentary values that offers diversity of thought.

    Cons

    Centrally focused from the US being a US based company that can slow or even stall momentum and limits autonomy.

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  2. COVID-19
    Helpful (1)

    "Thank you Intuit for how you have looked after everyone through COVID-19"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Intuit full-time for more than a year

    Pros

    It’s amazing to me that through COVID-19 Intuit continued to look after their people’s health and well being, providing work from home furniture and IT setup, guaranteeing bonus’s and providing additional leave in case we need to take care of ourselves or loved ones.

    Cons

    Usual cons aligned to working in an AU territory when head office is US based.

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  3. Helpful (1)

    "The great leaders are gone, the cancers remain."

    1.0
    Former Employee - Account Executive in Sydney
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Intuit full-time for more than a year

    Pros

    Good pay, equity and benefits. That's about it.

    Cons

    Strong leaders have left the business or have been moved on and replaced with unethical drug users. Anyone who thinks this isn't a reality is blind and complicit.

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    Intuit Response

    January 19, 2021

    Thank you for sharing. We noticed a similar allegation posted to this forum some time ago. After a thorough investigation, we did not find support for that allegation. If you have information that you believe we should be aware of, please reach out to our Integrity Line (1-800-47-9760 or https://secure.ethicspoint.com/domain/media/en/gui/45598/index.html) so that we can follow up. As part of our safe, ethical, and inclusive work environment, Intuit is committed to its workers’ health and well-being and we encourage speaking up.

  4. "Used to be a great workplace, not anymore"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sydney
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Intuit full-time

    Pros

    On a global level, it is a great company to work for. It really does look after it employees.

    Cons

    Local management has changed so many times that it seems like the company has lost its direction. New leadership has completely changed the culture of the company and it is no longer a great place to work.

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  5. Helpful (2)

    "All compromise, no integrity."

    1.0
    Former Employee - Manager in Sydney
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Intuit full-time for more than a year

    Pros

    Competitive salary, shares, health allowance.

    Cons

    If you can memorise all the fancy words Intuit uses in their company 'values' and can be fake to everyone then you will get far in this place. People strongly (very) asked to participate in 'great place to work' surveys when no one wants to. Senior management only there for their own gain. Directors and Senior Managers who bully employees and break promises.

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  6. Helpful (5)

    "Once ... a great place to work"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in Sydney
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Intuit full-time for more than a year

    Pros

    Great company benefits, stock options, health insurance, reputable company

    Cons

    With every leadership overhaul the ship sinks deeper. Australia continues to lack clear strategy and falls further behind its competitors. Senior management have lost touch with their people and no longer serve a purpose. Many talented professionals have left or been used as scapegoats. Many deserving individuals have been overlooked for promotions while others who play the game continue to climb the ranks and deteriorate the culture. Intuit's values are recited repetitively by management, and although they are great in principal, they are never applied in reality.

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  7. Helpful (4)

    "Sinking ship - negative growth and constant reduction in headcount"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Sydney
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Intuit full-time for more than a year

    Pros

    Great company benefits - spotlights, yearly gym allowance, health insurance benefits Reputable company

    Cons

    Despite having a leadership overhaul, the company still lacks a clear strategy and senior management have no idea how to or what it takes for the company to be successful. The whole senior leadership has lost their credibility as the year has been a complete joke, with no increase in the overall Australian subscriber number. The company has definitely lost their way in terms of direction and culture. Intuit is no longer a great place to work for and has definitely lost its appeal. There's an awful lot of politics that happens in both the Sales and Marketing teams, which basically means that those who don't "play the game" as well as the others will never get recognised. We've lost a huge amount of talent because of this. The culture of the company has changed dramatically. It's no longer a place where people want to work at.

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  8. Helpful (4)

    "Woeful place to work"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Manager in Sydney
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Intuit full-time for more than a year

    Pros

    Great office and some benefits.

    Cons

    Complete lack of strategy and leadership. Promotions aren't given on merit. MD fakes empathy and has no interest in her team.

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  9. Helpful (5)

    "Don't be fooled by 'the great place to work'"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Marketing in Sydney
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Intuit full-time for more than 3 years

    Pros

    Shares, health insurance, and a pretty office.

    Cons

    This place is one of the most toxic environments that seems quite shiny at first, appears supportive and encourages you to 'bring your whole self to work' whereas in actual fact you need to be a master of corporate politics, manipulation and jargon if you truly want to thrive. There is lots of number fudging to appease the US mothership, zero accountability, no targets are met, the brand value is diminished with ridiculous sales offers, scapegoats are used to cover mismanagement, and lots of people mysteriously disappear as they've been paid to leave and keep quiet. Leadership are constantly changing 'strategy' and there is no clear concise direction at all. It was the worst mistake joining this company - I thought I'd landed a dream job and drank the cool-aid for a while. Boy that wears off. and they sure as hell never once lived by their values. ' Integrity without compromise' lol!!! A goat has more integrity. It's a shame, apparently this is a good company in other countries.

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  10. Helpful (3)

    "Titanic Problems"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Inside Sales Account Executive in Sydney
    Doesn't Recommend
    Negative Outlook

    I worked at Intuit full-time for more than a year

    Pros

    Was rated a great place to work,perks and benefits to match

    Cons

    Ever since previous country manager left, the company has lost it's way and culture as too many chiefs and no indians.Middle managers have no experience as demonstrated in recent internal promotions that are severely killing whatever is left of the culture. Drug culture king promoted with all talk an no record of accomplishments...New Management have no clue and just ticking boxes... rearranging the deck chairs on the Titanic,replace one bad apple manager with a new rotten apple manager ..... time to close up shop ..sad but true.

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    Intuit Response

    September 8, 2020

    Thank you for taking the time to share your feedback. Intuit is committed to our safe, ethical and inclusive work environment. We would like to keep the conversation going and learn more about your experience. We encourage you to reach out to our Integrity Line (1-800-47-9760 or https://secure.ethicspoint.com/domain/media/en/gui/45598/index.html) with additional details so that we can follow up and address this feedback.

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