Reviews by job title

17 reviews
1.0
24 Jan 2025

Lots of talk, no action

Recommend
CEO approval
Business outlook

Pros

There are a small group of people that I couldn’t recommend more as great people and coworkers. If you’re lucky enough to work with them, you’ll have fun, learn, and accomplish things.

Cons

- Upper management has personal conflict between themselves that clouds their view of decisions that should be objective business decisions - Many people prefer to pass along work, knowing that the key to career advancement at Invoca is to talk about what you will do instead of what you actually have done or are doing - Total lack of trust between departments. For a smallish company, that prides itself on “culture” and winning awards for the best place to work (an award that definitely isn’t given because they pay for the survey the company provides) every department thinks their counterparts are lazy, incompetent, and self centered. Is everyone right? Is no one right? It doesn’t matter because you stay in your silo with your own group thinkers. - Hope you like slack huddles and zoom calls! You’ll be in 500 slack groups that you can’t mute because once a quarter you’ll receive a ping in each random group that suddenly you need to respond to ASAP. - expect every new project to be poorly defined, pushed by their manager, and then be immediately put on the back burner as soon as a new shiny project is brought up.

2.0
5 July 2018
Recommend
CEO approval
Business outlook

Pros

* Several incredible engineers on staff to learn from. * Fascinating telecom stack. * Good TDD culture and peer review processes. * Wonderful location in downtown SB with parking. * Very easy interview.

Cons

* Compensation is non-competitive, even for the area. * Engineering is locked to a select set of technologies, and leadership will not consider evaluating other / newer tooling. * Very poor mentoring. * Engineering (my dept) was riddled with favoritism, drama, and politics. There were several instances of engineers trying to steal leadership of projects from the engineers who actually proginated the ideas. * Monolithic application structure and aged deployment strategies. * Management is wholly devoted to the dollar, and puts all employee needs second.

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Invoca Response
7y
Thank you for the feedback, we read all our reviews and value both positive and constructive criticism to help us make Invoca the best workplace possible . Your review profile indicates that you are a current employee, however, we’re pleased to share that many of the cons you cited have changed at Invoca in the last few years. Here are a few examples of new approaches we’ve implemented based on employee feedback and opportunities for improvement: * We have adopted a Docker based microservice architecture and new services have been developed with different languages and toolsets * We developed a continuous deployment pipeline. Read more about it here: https://medium.com/invoca-engineering-blog/our-journey-to-continuous-deployment-cf21b2355051 * Mentoring has been vastly enhanced by embedding architects on each team, encouraging pair programming, scheduling passion time, and having regular one on ones with technical leaders * We offer competitive pay, excellent work/life balance, and an industry leading package of benefits We work hard at Invoca to make every employee, partner and customer experience a positive one. And with all of the changes made in the last few years, and our commitment to continuous improvement we firmly believe that Invoca is a great place to work and develop software in Santa Barbara.
5.0
8 Oct 2017

Great People, Amazing Customers and Challenging Work

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Invoca gives opportunities to those who seek them. If you want to grow technically, there are customers and projects for you to work on. If you want to grow professionally, there are development courses and strategic objectives (V2MOM methodology) for you to tap into. The more you know where you want to focus, the more Invoca will get you there. The people who make up Invoca, including employees and customers, are impressive. Our customers are visionary heads of marketing, organized account managers and highly intelligent marketing analysts, and it's fun to see them growing their business by using Invoca. Customers are doing big things to tie their digital marketing efforts to the revenue/sales taking place on the phone, and the stories of how they're doing it seem endless. From the diverse people to the dynamic work they're doing, the employees make Invoca a great place to work. I spend the majority of my time with Invocans even outside of work, and have never before had a job where I liked my co-workers this much. If you like creative thinking and problem solving, you'd love the work we do.

Cons

The product is fairly customized for each user and customer so each installation requires proper care and feeding. Call centers, phone calls and digital marketing don't always see eye-to-eye so it takes customers a while to figure out their business goals around buying the software. It's a difficult product to learn and requires constant training and education. Working here is not for the light hearted. If you need to know exactly what your job is, there's probably a better fit out there. If you need a job you finish between the hours of 8-5, this isn't the right gig. If you need structure and management layers to understand where you fit in to the organization, you won't like Invoca.

5.0
19 Mar 2019
Recommend
CEO approval
Business outlook

Pros

-Lots of autonomy -Good management, very available to help, but also grants a lot of independence in our day-to-day -Outstanding culture- frequent and fun team activities -High incentive to achieve and overachieve quota

Cons

As with any sales position, high stress/ pressure at times to achieve quota

1.0
26 Sept 2017

Don't Care About Customers, Bleak Future

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The technology is strong and the people/talent are what made the company everything it is today (it's too bad most of them left).

Cons

Upper management and the company do not care about retaining good talent. The company is too top heavy (too much upper management, not enough front line workers). Invoca is completely sales centric, they will bend over backwards for the sales team and all other teams are treated like an afterthought. All upper management cares about is making money. Keeping employees and customers happy is not a priority for them, as is evident by the recent layoffs company-wide and rehiring new resources in only sales-focused roles.

2.0
21 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Staff/co-workers are great and very helpful

Cons

The management style has changed into micro-managing.

5.0
28 Sept 2017
Recommend
CEO approval
Business outlook

Pros

Invoca develops innovative technology and is the leader in our space. Our customer list is growing monthly and large enterprises (fortune 100) and small companies alike are seeing the value that we bring. Our "competition" focuses on trying to catch up. We're in a great market for growth and opportunity. Our leadership team is extremely dedicated to the success of our employees, customers and shareholders. Open communication across teams. Supportive management. Family environment...my colleagues are my friends. Overall...a great place to work. As long as you're willing to put in the hard work, the rewards are many.

Cons

In many ways, we're still a start-up. If you're looking to work for a company that's got it all figured out.. Invoca isn't for you. If you're willing to roll up your sleeves, look at challenges as opportunities and can see the big picture, Invoca will offer great opportunities for those dedicated to success.

3.0
20 May 2022
Recommend
CEO approval
Business outlook

Pros

Smart people, it’s too bad so many are leaving Innovative product and product leaders Strong engineering and product teams Overall caring and flexible culture (was better pre covid)

Cons

Leadership that makes hasty selfish uneducated decisions The decision to segment accounts unfairly and disproportionately No ownership when it comes to bad decision making Lots of coverup for high departmental turnover by making comments about how successful hiring was, when in fact, it’s backfilling people who left Hiring poor middle management with track of turnover, with limited promotion from within Compensation isn’t even worth considering a job here for. Not competitive at all Low amount of career pathing here Employees will be stuck under director and SVP level and will always hit a ceiling

Viewing 1 - 3 of 17 Reviews

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