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      Jane.com

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      Jane.com Reviews

      2.9

      32% would recommend to a friend

      (124 total reviews)

      Krista Kochivar

      9% approve of CEO

      27% positive business outlook

      Ratings by category

      3.3

      Work/Life balance

      3.0

      Compensation and benefits

      2.9

      Culture and values

      2.9

      Diversity and inclusion

      2.6

      Senior management

      2.6

      Career opportunities

      Jane.com has an employee rating of 2.9 out of 5 stars, based on 124 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Jane.com employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

      Reviews by job title

      124 reviews
      2.0
      12 Sept 2019

      Was once great...

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent work/life balance, game room, pantry (which is now dwindling), fitness classes, barbershop, modern office space.

      Cons

      At one point in time Jane was incredible. I couldn't imagine myself wanting to work anywhere else. However over the last few months, things have gone extremely down hill. Benefits like the pantry have been taken away, culture has completely changed (not the fun place it used to be), raises are promised but never given, and theres no room for career advancement. Don’t count on fair pay either. They try to make up for low salaries with the “perks” that they offer. However the majority of the perks are being taken away. Some employees tout their "transparency" when really they are just gossips. Most employees and even managers, take advantage of the lax work schedule and skip in and out of the office as they please. As another review mentioned, HR is not a safe place to voice concerns. They are also putting up fake 5 star glassdoor reviews instead of talking to employees about the real issues at hand. This place is going to crash and burn in a matter of months if they don't get rid of incompetent employees and turn things around. Layoffs have been delayed by so many people quitting. Not to mention firing several employees at random. I’m terrified for my job security and I have started to look for jobs elsewhere.

      avatar
      Jane.com Response
      6y
      Thank you for taking the time to provide feedback. We’re sorry you’ve had this experience while at Jane. We recognize that perks have been changing over the past year and that it has been a challenge for our Janesters. That has been an extremely difficult decision for us to make. Any changes made to a perk (like our pantry) have been in an effort to help prepare Jane to scale and grow. As for our workplace culture, scheduling has been flexible so long as people are completing their work and collaborating with their managers. If that’s something you’re not currently experiencing, we’d love to learn more about your specific situation. We recommend you take it to your manager or anyone on our HR team. As a department, Jane’s People Operations team has occasionally requested reviews, but have always encouraged transparency. We are proud of the work HR does and the protection they provide Jane employees. If you have had a different experience, or don’t feel comfortable speaking with HR, we would like to encourage you to share your concerns with the head of your department. We are right in the thick of helping Jane grow, and it’s something we are really excited about. We hope you stay along for the ride!
      1.0
      6 June 2017

      Smoke and mirrors at its finest

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Lots of food for staff members, decent benefits, cool group activities and parties

      Cons

      Too many to list. For starters the sexism is strong at this company. The CEO totes it on the outside as a place to empower women and stay at home moms, yet he is completely phasing them out on purpose for people who can work in the office. Male counterparts make significantly more than female employees. The women are viewed as replaceable and valuableless minions who will do the grunt work without question as the CEO believes he is a god among men and if you don't believe he is doing you a grand service of letting you work at his company he can replace you at the snap of a finger with someone who would do it for less. The misogyny is strong with this one. Geez there are so many cons I couldn't possibly name them all.

      2.0
      29 July 2019

      Not what it used to be...

      Anonymous
      Recommend
      CEO approval
      Business outlook

      Pros

      Pantry, game room, flexible work hours, barbershop, and exercise classes

      Cons

      I have worked here about two years - today, Jane is far from the amazing company that it used to be. Almost all of the upper and middle management that made Jane so great have all quit. Many of those positions have been filled by incompetent replacements. They take advantage of the lax office hours and miss full days at a time, rarely speak to team members, and spend the majority of their time gossiping about office drama. The focus used to be on work and creativity in helping Jane and its sellers to succeed. Now, it is a toxic backstabbing environment. HR does nothing about multiple complaints that have been submitted, that are a serious issue and have caused many employees to leave the company. They hide behind their own reviews that they post on Glassdoor to mask what is really happening. Jane used to be such an amazing place to work. The people, the culture, and the work was one of the best things I have been a part of. Now, it is much different. I hope things change for the better or I will have to look harder to find a new job. HR does nothing about multiple complaints that have been submitted, that are a serious issue and have caused many employees to leave the company. They hide behind their own reviews that they post on Glassdoor to mask what is really happening. I have worked here about two years - Today, Jane is far from the amazing company that it used to be. Almost all of the upper and middle management that made Jane so great have all quit. Many of those positions have been filled by incompetent replacements. They take advantage of the lax office hours and miss full days at a time, rarely speak to team members, and spend the majority of their time gossiping about office drama. The focus used to be on work and creativity in helping Jane and its sellers to succeed. Now, it is a toxic backstabbing environment. HR does nothing about multiple complaints that have been submitted, that are a serious issue and have caused many employees to leave the company. They hide behind their own reviews that they post on Glassdoor to mask what is really happening. Jane used to be such an amazing place to work. The people, the culture, and the work was one of the best things I have been a part of. Now, it is much different. I hope things change for the better or I will have to look harder to find a new job.

      avatar
      Jane.com Response
      6y
      Thank you for taking the time to provide us with feedback. We understand the workplace experience has changed a little bit in the past few years. Any effort to make changes to our culture has been in preparation for growth and scale. We take the Jane experience very seriously and are committed to an environment where Janesters can work hard, have fun and enjoy their time while at work. Improving and building leadership throughout the organization has been a major focus for us over the past year. We’ve created our Senior Leadership Team, and have made managerial replacements where necessary. Leadership and development are top-of-mind for our People Operations department, as well as our leaders, and it’s something we are hoping to focus heavily on in the next few months. We look forward to the improvements that can be made there. As for concerns sent to HR, unfortunately, the issues regularly sent to the department require a lot more work and care than most employees expect. They take any complaints, issues of employee toxicity, safety, or frustrations seriously. They are committed (as is our leadership) to simultaneously protecting Janesters and Jane. Any work being done to solve behavioral or performance concerns are always addressed directly, in private, with the appropriate parties involved. HR’s doors are always open, and we encourage all Janesters to address them directly for any concerns that are affecting their teams or the company overall.
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      ReviewsJane.com reviews

      Glassdoor has 133 Jane.com reviews submitted anonymously by Jane.com employees. Read employee reviews and ratings on Glassdoor to decide if Jane.com is right for you.