Lack of organization:
-Hired onto the MM org
-Average deal size was roughly ~$10k
-They raised the minimum webstore purchase past average MM deal size
-This cannibalized the efforts of the MM AEs
-No ownership of any process (SDR to AE handoff was atrocious)
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Monolithic Leadership:
-Willing to fire people at the drop of a hat
-Majority of sales team did not respect his decisions
-Doesn't tolerate feedback/differing opinions
-It takes years to build culture but one person to destroy it
-Went from a team of 4 MM reps to 1 within a span of 2 days due to poor leadership
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No focus/direction from leadership:
-Started day one with no experience in the industry and was told to go after renewals for ENT level organizations (I was hired as an AE not an AM)
-They say "no babysitting" on their job description but this means no support- I'm a self starter who hates micromanagement, but there was little to no support whatsoever from leadership
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Terrible Onboarding Experience
-Showed up day 1 with no training established on my calendar
-No playbook to bring me up to speed
-Difficult to get time on leadership's calendar
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Unrealistic Expectations/Terrible Comp Plan
-I was told during the interview and onboarding experience that I would make 10% on every $ sold, but they changed the goal post
-You won't get a quarterly plan until 2 months into the quarter
-Minimum of 70% quota hit to even make commission
-Then you'll face "decelerators" and can't even make the 10% commission until 90% of quota is retired
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No defined KPIs - No path to success
-I had no idea the conversion rates (how many discos lead to a demo, demos to POCs, POCs to close)
-Everything seems to be measured qualitatively than quantitatively