Koozai Reviews

4.3

81% would recommend to a friend

(20 total reviews)

75% positive business outlook

Koozai has an employee rating of 4.3 out of 5 stars, based on 20 company reviews on Glassdoor which indicates that most employees have an excellent working experience there.

Reviews by job title

20 reviews
5.0
7 Feb 2024
Recommend
CEO approval
Business outlook

Pros

Working for Koozai has been a pleasure, making marked improvements to clients website performance and appearance online. The team is knowledgeable and supportive, encouraging learning and working to get the best results. There is a good balance of work and scheduling is reasonable, giving time to learn and improve while working on a monthly basis for most clients. Clients cover a wide range of industries and the knowledge is there across the team to help niche sites, ecommerce and other sectors. Retention of clients is the best I've seen in agency life - having worked at 4 other marketing agencies. Staff retention is also good, with some even returning after trying different things! The MD is honest and approachable, letting everyone do what they need to, whilst pushing for employees to use their expertise to get the best out of the team and client work.

Cons

Usual agency cons, such as monthly turn-around for work, client updates and everyones favourite time tracking.

5.0
31 Aug 2023

Great place

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great agency with plenty of smart folk

Cons

Honestly loved working at Koozai

1.0
28 Apr 2023
Recommend
CEO approval
Business outlook

Pros

It used to be an exciting, welcoming, chill, fun place to work. People would learn, share, collaborate and do good work. It wasn't sexy but it was solid work.

Cons

Blame culture Pitiful salaries Extreme micro-management Poor client service Missold clients Expectation to act as a freelancer without the benefits Less than zero career progression

Viewing 1 - 3 of 20 Reviews

Glassdoor has 20 Koozai reviews submitted anonymously by Koozai employees. Read employee reviews and ratings on Glassdoor to decide if Koozai is right for you.