LGBT Foundation Reviews

Senior management (ie the top four people) make rash decisions in isolation and do not involve even other senior staff. They have moved to casualising and underpaying a lot of jobs that involve working with the most marginalised members of LGBTQ+ community members. They are unfortunately not investing in community work and are not being honest with their service users about the removal of posts relating to marginalised communities. White men are continuously protected when they are discriminatory in management and trustees. The organisation has a consistent issues with misogyny and ableism, that HR are trying to address but don’t receive support from senior management, as they are also involved. While they did commit to anti-racism work a few years ago, they have not continued this work for some time and due to high turnover of staff the impact of this will fade quickly. Trans and non-binary staff make up a large proportion of staff, which is really positive, but almost all are in low-paid, highly demanding jobs and are often overlooked for promotion, given a lot of extra work outside of their job role, and treated as incompetent by some staff. The organisation is moving towards more corporate practices towards its staff and management have been challenged recently by the union around dishonest presentation of how much funding they have available for paying staff.

For the period that I worked there, there was little to no cohesion in the structure. Contracts were chased and won but were often over promised and given to staff with limited experience, training, or support who had to improvise and figure things out on their own. Work was largely siloed and many of the fragmented teams seemed to be managing fires. A lot of people had failed upwards, especially at SMT level and seem to be in post because no where else would hire them. The CEO has unrealistic expectations and appears to be more occupied with self-promotion than supporting a well run organisation. I left to work at another organisation in the same sector and was surprised at just how much more professional and structured the other organisation was in comparison.