LateRooms.com Reviews | Glassdoor.com.au

LateRooms.com Reviews

Updated 28 Jul 2019

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Found 96 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
45%
Recommend to a Friend
77%
Approve of CEO
Hugo Kimber
21 Ratings
Pros
  • "City centre location was perfect, and close to transport links made it ideal for me really(in 12 reviews)

  • "Enjoyed my time with the company, was full of lots of great people who became friends(in 8 reviews)

Cons
More Pros and Cons
  1. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service in Manchester, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at LateRooms.com full-time for more than a year

    Pros

    Good work life balance, management easy to talk to

    Cons

    nothing really, all just fine.

    Advice to Management

    none

    LateRooms.com2019-07-10
  2. Helpful (2)

    "Hoping everything works out ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - IT Analyst in Manchester, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at LateRooms.com full-time for more than 5 years

    Pros

    The majority of the people are hard working, friendly and will genuinely help you out and make you feel welcome. I worked at LR for many years and count a lot of colleagues as friends. The office location is good and near enough to transport and places to eat. The company benefits recently got improved, including holidays and staff vouchers. Working hours are relatively flexible depending on your manager. Moving jobs/positions...

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    Cons

    The salary is truly awful compared to the average in the area. Bad vibes in the Manchester office which all seem to centre around one specific staff member. No one seems to believe in the product. No one knows what the target audience is and the relevent teams don't appear to be given any resources to properly research who the product is aimed at. People losing faith in the company following on from recent news articles...

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    Advice to Management

    I'd implore senior staff or HR to do something about the attitudes of some of the management teams. Most of the managers are exceptional but some are really ruining the morale. Not to mention that it's very upsetting seeing fellow colleagues literally getting shouted at. There are better ways to talk to people, like taking them to one side etc, not loudly and in front of peers.

    LateRooms.com2019-07-13
  3. "Not for everyone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Finance 
    Doesn't Recommend

    I worked at LateRooms.com full-time for more than a year

    Pros

    Young and dynamic working enviroment

    Cons

    Cut-throat employment practice - watch your back

    LateRooms.com2019-07-28
  4. Helpful (2)

    "Not a lot of work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Compensation and Benefits
    • Senior Management
    Former Employee - Hotel Team 

    I worked at LateRooms.com for more than a year

    Pros

    Nice office building and location

    Cons

    The business is in shambles so your job isnt safe

    LateRooms.com2019-06-28
  5. "Continuous improvement culture and staff engagement focus"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LateRooms.com full-time for more than 5 years

    Pros

    The people are always the focus at Laterooms and have been since I started. The team work is fantastic and the opportunities for challenge and growth among staff is like nowhere I have ever worked before. There are challenges like with every changing business but the open and honest culture allows people to talk through the issues and try to work them through without fear of reproach or judgement which is refreshing....

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    Cons

    Things tend to take time at Laterooms when business wide change is required it would be good to see the organisation as a whole be more agile to deliver internal changes at pace. Senior people need to get out of the shrinking mindset - the organisation structure had to change to move forwards and build a new product. That product is now live and we need to shift the mentality of cost cutting and trimming down to support...

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    Advice to Management

    Keep listening to your people. Continue to drive the appreciation culture across the business. Aim to become a market leader for staff wellbeing and benefits - it’s not just the salary that people consider for jobs nowadays. Change your mindset to one of growth now - ahead of the curve. Appreciate the challenges of running teams and technology too lean for too long - systems and applications need TLC too stagnation leads...

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    LateRooms.com2019-06-11

    LateRooms.com Response

    July 5, 2019HR Assistant

    Thank you for your valuable feedback, we are happy to hear your positive thoughts on our culture and the opportunity you have had to be a apart of our exciting transformation to a B2B proposition. The business works hard to ensure that the benefits it offers, rightly awards our employees ...

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  6. Helpful (2)

    "Lack of direction, bad management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Market Executive in London, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at LateRooms.com full-time

    Pros

    Nice HQ Office in Manchester; OK Work/Life balance

    Cons

    Lack of direction; The product was not competitive; Impossible to meet the targets.

    LateRooms.com2019-05-29

    LateRooms.com Response

    July 5, 2019HR Assistant

    Thank you for the positive feedback on our office environment and culture. We work really hard to ensure our employees receive a good work/life balance through our flexible working practices. We are sorry that you felt that the expectations placed upon your role were un-achievable. ...

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  7. Helpful (2)

    "Think Twice"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - IT Manager in Manchester City Centre, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at LateRooms.com full-time for more than a year

    Pros

    I worked with some great people at LateRooms.

    Cons

    To many inexperienced Managers trying to run major parts of the business, resulting in a mass Exodus of talented people.

    Advice to Management

    Choose more wisely when making Managerial appointments.

    LateRooms.com2019-06-20

    LateRooms.com Response

    July 5, 2019HR Assistant

    Thank you for taking the time to share your thoughts and we are pleased to hear that you worked with some great colleagues too. Our Talent Acquisition strategy is focused on achieving a mixed balance between internal promotion and hiring external candidates when recruiting for leadership ...

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  8. Helpful (3)

    "Toxic atmosphere, constant loss of staff, poor pay rates and misdirected"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Manchester, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at LateRooms.com full-time for more than a year

    Pros

    Good annual leave (increased at start of 2019 as struggling to recruit/retain staff) Some flexibility in working hours Get £100 voucher to spend on Sperbreak.com per year. If you do really well and someone leaves, you get to do their work too. Current acting CTO (and owner) Hugo Kimber is a great guy, open and honest with a good outlook for the company.

    Cons

    Toxic atmosphere. SLT are misdirected by SMT People in higher technical positions are not technical and have no clue how things work. Do not pay market rate. When someone leaves, they are generally not replaced like for like, responsabilites dived between whoever is left or replacement is a junior /less experienced role forcing a dilution in skills and more pressure other team members. HR ignore staffs advice on...

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    Advice to Management

    Review the people who are causing the poor atmosphere and making bad decisions. Improve the wages of staff, train them so they can leave but treat them so they don't want to .

    LateRooms.com2019-06-10

    LateRooms.com Response

    July 5, 2019HR Assistant

    Thank you for the detailed review. We appreciate the feedback regarding the company benefits as the business as undertaken a huge amount of work to enhance LateRooms.com benefits and appreciate our employees for all their hard work. You are right, recruitment is highly competitive ...

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  9. "Windows Platform Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LateRooms.com full-time

    Pros

    Great location and friendly atmosphere.

    Cons

    Wages are not very competitive.

    Advice to Management

    Make more of an effort to hold onto skilled staff.

    LateRooms.com2019-04-29

    LateRooms.com Response

    July 5, 2019HR Assistant

    We are really pleased you love the location and culture of LateRooms.com. We have undergone a significant amount of work to review our compensation and benefits package to reward our employees for the work they do. Our engagement survey has played a critical part in driving a number ...

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  10. "No complaints at all"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LateRooms.com full-time

    Pros

    Lovely people who are fully engaged in everything they do. Leadership team are always willing to listen to anything you have to say. Company benefits getting better. Decent pay. Positive atmosphere in the office, everyone working together towards a common goal. Seems to be good room for progression and advancement, supportive as a business. Hugo is a great guy!

    Cons

    Not much cross departmental work/chatter.

    Advice to Management

    Keep focusing on what's in front and the rest will fall in to place.

    LateRooms.com2019-03-07

    LateRooms.com Response

    March 20, 2019HR Assistant

    Hi there, thank you very much for taking the time to leave a review. It is really great to see that you enjoy working at LateRooms; part of the Malvern Group. We pride ourselves in hiring lovely and talented people, and we are glad to hear you feel the same way! We continue to make ...

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Found 96 reviews