Policies lack enforcement - from direct service staff all the way up through executive level positions
Little to accountability
Poor project planning and implementation
Board of directors is too disconnected to understand the organization and its needs, leading to poor decision making at the highest level. Even when the board has received feedback they reexplained the situation rather than taking accountability and following-up with appropriate action. Board members have also left during important company-wide meetings meant to address employee concerns about a host of issues.