Logical Media Group Reviews

3.6

67% would recommend to a friend

(56 total reviews)

Chris O'Neill

69% approve of CEO

69% positive business outlook

Logical Media Group has an employee rating of 3.6 out of 5 stars, based on 56 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Logical Media Group employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

56 reviews
1.0
2 Aug 2019
Recommend
CEO approval
Business outlook

Pros

Non-Management People Are Nice Free Bagels on Monday

Cons

-Management lies in interviews; they will tell you what you want to hear to get you hired. They told me they have a client vetting process which is not true. -Very low salaries; my salary increased by 30% when I left. -Poor management; see advice to management section. -No work flexibility; I was told "if you are throwing up then maybe work from home." -Lack of trust in employees; see above. -Old computers; constantly shut off when unplugging your monitors or shutting the lid. -Cult like culture; drink the Kool-aid or you won't get promoted. They ask employees constantly if they "are committed to the company". -No client support; Clients literally yell at us on the phone and there is no point of escalation. -A lot of red tape for a small company -Company might be getting sold; they already have had meetings with several consultants.

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Logical Media Group Response
6y
Thanks for your feedback and I am sorry that Logical did not work out for you. We do our very best to listen to all of our employees to improve our culture and experience working here - we know our people are our greatest asset! I agree it is concerning that many of our computers were outdated. No matter what size company we are, we need to ensure that our technology is current and advanced - I am excited to announce that we've ordered and given out new laptops to anyone that had an outdated computer. Regarding selling the company, as the owner, I want to assure everyone, that the company is most certainly not for sale. We have not hired consultants either. However, we have signed up to be members of the Junto Institute in Chicago! Junto is an organization for leadership development where we meet monthly with a mentor team of six seasoned executives who provide shared experiences and the sessions are designed to look forward and help improve all aspects of the business. I thought I did a good job of explaining our relationship with the Junto Institute at the 2Q quarterly business review to the whole company, but clearly I fell short on that; I am sorry that was not clear in my delivery.. I apologize your experience ended on this note, and appreciate the feedback. Chris O'Neill CEO
2.0
27 Oct 2019
Recommend
CEO approval
Business outlook

Pros

You can gain some decent experience if you take initiative and don't stay long enough to get burnt out. Occasional lunches, beer, happy hours. Rules aren't really enforced well, so the environment is casual. Dogs if that's your thing.

Cons

-Leadership doesn't actually listen to employees. They'll let you complain and will make you feel heard, but there is rarely action afterwards. -Ridiculous turnover. At least 8 (of a company around 30) people have left within the year. Teams will leave in solidarity. Everybody is looking for new work. Churn and burn agency. -CEO takes people leaving personally. It hurts his feelings. After a handful of people quit at the same time, we had the most unprofessional meeting of my life. The CEO gathered everybody in the kitchen and explained how it hurt his feelings, made himself the victim, and tried to reassure everybody that the company wasn't going under. -At the moment, company is struggling to afford employees (at least on the web side), is outsourcing work and scrambling with recruiters to fill all the vacant positions. -In the beginnings of a team restructuring plan as a result of everybody quitting. A version of this was supposed to happen earlier in the year but it didn't work out and left everybody more confused. -Managers are stuck in meetings and sales, and don't actually manage teams. -Company hires apprentices for low wages and gives them mediocre training. It's a very young and immature staff. -Going "above and beyond" is appluaded, but it's really the result of having to pick up slack from management and fix things that are a detriment to your job. -Getting promoted to senior seems to require the above and is not based on merit or consistent work. -Management always sides with the client. Projects are always out of scope and over-budget. Infinite revisions and endless work done for free or for the sake of selling an important client. -Projects are under-staffed and usually finished at the last minute. -On the web design side, there is no time for QA/testing and no importance put into the quality of devliverables. Sites are rushed and solutions are based on flimsy plugins. -Sales will sign damn near any client, even if it's an obviously bad fit. -Company won't fire bad employees, which just drags teams down. -No path for growth, internal employee reviews, or collaboration. It feels like a bunch of contractors working together in the same building. -Mental health isn't taken seriously as a medical issue. -Stupid office politics and cliques. Undeserved egos from people in management.

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Logical Media Group Response
6y
Thanks for posting about your experience and I am sorry that Logical did not work out for you. We know our people are our greatest asset and we do our very best to listen and act on all employee feedback so we can improve our culture and create the best possible experience of working here. We have instituted a Town Hall where anonymous surveys are taken to record what people are happy with and unhappy with at Logical. Our first Town Hall was last Friday and it was an amazing event. We shared the results of the survey and reviewed each of the comments in detail. Our team opened up in an incredibly candid way about what they like, and do not like at Logical. We whiteboarded everything and are moving forward with an action plan to implement every one of the items we can. I agree with you that we are experiencing attrition and it is challenging for everyone who stays to continue the good fight. Regarding the meeting in the kitchen, you missed the main point of that get together. We are a small company, and I am grateful to be able to attempt to have a personal relationship with everyone who works here. We are a family, and when anyone leaves(voluntary or involuntary) it is most certainly a loss for me, and that is because of that relationship - I would never denounce that. We do not have thousands of employees where I would not personally know the people who left. However that was not the message of that meeting. The main point of that meeting was to tell the team that I personally have failed everyone by not implementing the restructuring that we announced at the beginning of this year. We are in a transformative year of the company: we are growing, rebranding and changing our structure. I was accountable for the restructure goal and I did not get it done - no excuses, and nobody else’s doing, I own that 100%. In the same meeting, we also clearly and transparently, layed out our plan. We informed everyone of what was going on, what our current status was with new hires, our plan with current accounts, the restructure and plan of attack moving forward. I am sorry you misread the spirit of that conversation with the team. We take mental health and the mental wellness of our employees very seriously. We are new to handling these types of employee engagements, however we have had extensive and costly mentorship and partnership communications to ensure we are creating and developing policies to accommodate and support any needs our employees have. Lastly I will admit, it is most certainly true that we do ask a lot of our employees (myself included). I want people to be their best and push themselves to achieve growth and learn things that will accelerate their career. This place is not for everyone and I am sorry that your experience ended on this note. Thanks for your feedback and best of luck to you. Chris O'Neill
1.0
29 June 2018
Recommend
CEO approval
Business outlook

Pros

-Experience across a variety of industries and disciplines -close to public transportation

Cons

-Pay grade way below industry standard -Dishonest and unexperienced CEO -Dishonest management (lies or hides valuable truths from clients) -Encourages competition amongst employees which leads to a hostile work environment -Ignores employee bandwidth -Doesn't validate employee credentials or experience prior to hiring -CEO avoids receiving feedback or concerns from employees

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Glassdoor has 58 Logical Media Group reviews submitted anonymously by Logical Media Group employees. Read employee reviews and ratings on Glassdoor to decide if Logical Media Group is right for you.