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Marshall Motor Group

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Marshall Motor Group Reviews

2.3

25% would recommend to a friend

(302 total reviews)

Gary Savage

20% approve of CEO

15% positive business outlook

Marshall Motor Group has an employee rating of 2.3 out of 5 stars, based on 302 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Marshall Motor Group employee rating is 35% below average for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

302 reviews
1.0
12 Feb 2025

Dysfunctional HR Leadership

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A handful of supportive colleagues, but that’s the only positive. Talent Acquisition does a great job of bringing in great people.

Cons

However, once you walk in the door, you’ll quickly see the culture is toxic. HR is completely ineffective, acting solely in the interests of leadership rather than employees. Raising concerns is pointless, as decisions are made behind closed doors with no transparency. Policies and processes are inconsistent and change at a moment’s notice, often without any communication. The company’s claims of valuing inclusion and employee wellbeing are nothing more than a box-ticking exercise. Genuine concerns are ignored, dismissed, or brushed aside. Salaries are well below industry standards, with no real progression or development opportunities. The work is uninspiring, with little strategic direction or investment in meaningful projects. Be warned: If you try to advocate for a better employee experience or push for real change, HR leadership will attempt to tarnish your reputation once you leave. They do not take kindly to true HR professionals who actually care about fairness and employee wellbeing. Think twice before joining the HR team under this current leadership. The culture is toxic, and anyone who challenges the status quo will find themselves isolated and undermined.

1.0
13 Dec 2022
Recommend
CEO approval
Business outlook

Pros

Nice company car and site. Great frontline Sales Team.

Cons

Within the dealership, it starts at the top with a spiteful, soulless, rude and arrogant individual who makes zero effort to communicate with staff on any kind of personal level unless based on malice. Those leading the Service and Accounts departments are equally hostile and abhorrent. Their detestable mannerisms seem to be contagious here and manages to sum up this outfit to a tee. In all my years, I have never encountered people as unpleasant, as inhumane, and as determined to create an awkward, suffocating environment, where even a 'hello' or 'how are you?' are unheard of. The company itself treats its staff as expendable statistics, pay them as little as they can legally get away with, consistantly threatens them with fines and penalties, and offers very little for the two-hundred-plus monthly hours they dedicate from their lives. With these elements combined, it's extremely challenging to come into work with any degree of positivity. So relieved to put these people, this company, and 'Marshall Law' behind me.

avatar
Marshall Motor Group Response
3y
Good evening. We are very sorry to read your feedback regarding your tenure within the JLR division. I'll make sure your comments and narrative is passed onto our Franchise Director for review. I would be most grateful if you could message me your contact number and name (to reviews@marshall.co.uk - marked "Glassdoor") should you wish to discuss your experience at MMG any further. Thank you. Regards, Philip, Marshall Motor Group
1.0
5 July 2023
Recommend
CEO approval
Business outlook

Pros

Pay Plan was great when it was by profit. Company Car as Sales Exec. Brands they offer.

Cons

Long Hours. No consideration when put in for holiday requests. 6 day work weeks, Marshall still behind from it's competitors. Bullying managers from the transaction managers, sales managers all the way up to the director.

avatar
Marshall Motor Group Response
2y
Good afternoon. Thank you for taking the time to detail your experience at Marshall. I will make sure that your comments are passed on to the Franchise Director for review. Regards, Philip, Marshall Motor Group
Viewing 1 - 3 of 302 Reviews

Glassdoor has 306 Marshall Motor Group reviews submitted anonymously by Marshall Motor Group employees. Read employee reviews and ratings on Glassdoor to decide if Marshall Motor Group is right for you.